Lead Material Control Analyst

Penske Careers • Wayne, MI

2d

About The Position

The Lead Materials Control Analyst role coordinates with customers, suppliers, carriers and internal Penske team and supervisor to plan, secure, and resolve transportation challenges. This position provides operational support to assist the Supervisor and team in the management of customer transportation orders using Penske’s Transportation Management System (TMS). Ability to work a flexible schedule to meet customer demand

Responsibilities

• Subject Matter Expert on account business rules, and Standard Operating Procedures. Train the team and update SOPs periodically.
• Support Supervisor on process management activities and customer communication.
• Act as first/second level escalation for customer inquiries.
• Help cover DPP calls (Ford Supplier Constraint Calls) and communicate plant needs. Participate in supplier coverage plans.
• Facilitate and lead Carrier & Supplier compliance issues.
• Use discretion and independent judgment to answer customer requests and propose solutions.
• Develop and assist with presenting customer analytics, key trends, and solution proposals during customer QBR’s.
• Other projects and tasks as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees