Lead Massage Therapist
About The Position
Team leader for our Massage Department. Professional, Licensed Massage Therapist with two years + of professional experience; friendly, customer service oriented, team player attitude, flexibility, basic computer knowledge, train in spa's specific treatments. Knowledge & experience in body treatments, scrubs and massage techniques/modalities Primary functions include but are not limited to: (1) Providing outstanding service excellence, (2) assisting Spa Director in the generation and enhancement of revenue and (3) establishing and maintaining smooth and consistent flow of general spa operations. (4) Retail store, inventory, and training. (5) Manage opening/closing duties; Delegation to staff in maintaining company and operational standards. (6) Recruitment, training, staffing, scheduling. Satisfactory attendance and job performance history - Experience working with a Point of Sale (Book4Time knowledge desirable) and answering phones in a customer service environment. Preferable supervisory experience in a high-volume customer service focused environment. Spa/Salon experiences a plus. Technical or Administrative Knowledge: Computer literate with good typing skills. Microsoft Office 365 mail, calendar word, excel experience. Effective written and verbal communication skills.
Requirements
- US Work authorization
- Licensed Massage Therapist
- Two years + of professional experience
- Customer service oriented
- Team player attitude
- Flexibility
- Basic computer knowledge
- Knowledge & experience in body treatments, scrubs and massage techniques/modalities
- Satisfactory attendance and job performance history
- Experience working with a Point of Sale (Book4Time knowledge desirable)
- Answering phones in a customer service environment
- Computer literate with good typing skills
- Microsoft Office 365 mail, calendar word, excel experience
- Effective written and verbal communication skills
Nice To Haves
- Supervisory experience in a high-volume customer service focused environment
- Spa/Salon experiences
Responsibilities
- Providing outstanding service excellence
- Assisting Spa Director in the generation and enhancement of revenue
- Establishing and maintaining smooth and consistent flow of general spa operations
- Retail store, inventory, and training
- Manage opening/closing duties
- Delegation to staff in maintaining company and operational standards
- Recruitment, training, staffing, scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Personal and Laundry Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
