Lead Masage Therapist

Sun Valley Resort•Sun Valley, ID

40d•Onsite

About The Position

Sun Valley Resort is seeking a skilled and experienced Lead Massage Therapist to support daily operations within The Spa. This role provides high-quality massage therapy services while assisting with training, mentoring, and supporting the massage therapy team. The Lead Massage Therapist helps ensure exceptional guest experiences, maintains professional service standards, and supports a positive and collaborative spa environment.

Requirements

Must hold and maintain a valid Idaho State license or certification in massage therapy.
Strong knowledge of numerous modalities offered on the menu and be able to train on those specific massages and body services offered.
Excellent communication and interpersonal skills, with the ability to effectively interact with clients, staff, and management.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
Commitment to upholding the highest standards of professionalism, ethics, and client confidentiality.
Flexibility to work evenings, weekends, and holidays as needed.
Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching.
Ability to safely lift and/or move up to 25 pounds.

Nice To Haves

Previous experience in a leadership or supervisory role is preferred.

Responsibilities

Perform a variety of massage techniques, including Swedish, deep tissue, hot stone, aromatherapy, and other specialized modalities, to address clients’ specific needs.
Lead by example by providing exemplary customer service and always maintaining a high standard of professionalism.
Train, mentor, and supervise massage therapy staff, guiding technique, client interaction, efficient time use, and spa protocols.
Conduct intake assessments and consultations with clients to determine their massage therapy needs and preferences.
Maintain accurate client records, including treatment notes and progress reports, in compliance with spa policies and regulations, if needed.
Collaborate with other spa departments, such as esthetics and fitness, to promote integrated wellness services and cross-promotional opportunities.
Stay current on industry trends, best practices, and new massage therapy techniques through continuing education and professional development.
Assist in developing and implementing spa promotions, events, and marketing initiatives to drive business growth and revenue.
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Communicate to management any occurrences involving staff or guests that require attention, and assist in fostering a positive work environment.
Perform additional duties as assigned.