Lead-Market Development Advisor

Humana

4d • Remote

About The Position

Become a part of our caring community and help us put health first The Lead - Market Development Advisor provides support to Medicaid product implementation, operations, contract compliance, and federal contract application submissions. The Lead - Market Development Advisor work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. The Medicaid Lead - Market Development Advisor will: Work with Medicaid Leadership to define client deliverables and expectations Establish relationships with all HPS Operational areas for collaboration regarding client deliverables Ensure documentation tracking for all issues, action items, deliverables, decisions, etc. Responsible for leading calls/meetings/discussions for action plan development Monitor and drive action plan to resolution Proactive identification of potential client issues of concern Responsible for day to day operational oversight including issue resolution at the member, client, or state level Ability to engage leadership through escalations to resolution Manage deliverables from implementation through run the business Use your skills to make an impact

Requirements

• Bachelor's degree or equivalent years of experience
• 3 - 5 years' experience with Medicaid/Medicare/Employer Group operations
• 3 - 5 years managing large scale projects and cross functional teams
• Success in developing working relationships within a highly matrixed business environment
• Ability to analyze data and make informed recommendations
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

• Master's degree
• Experience responding to state and/or federal government solicitations
• Experience developing relationships with key stakeholders to understand and improve the market

Responsibilities

• Work with Medicaid Leadership to define client deliverables and expectations
• Establish relationships with all HPS Operational areas for collaboration regarding client deliverables
• Ensure documentation tracking for all issues, action items, deliverables, decisions, etc.
• Responsible for leading calls/meetings/discussions for action plan development
• Monitor and drive action plan to resolution
• Proactive identification of potential client issues of concern
• Responsible for day to day operational oversight including issue resolution at the member, client, or state level
• Ability to engage leadership through escalations to resolution
• Manage deliverables from implementation through run the business

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level