Lead Maintenance Technician

J.B. Hunt•Stockton, CA

1d•$19 - $24

About The Position

Under routine supervision, this position is responsible for operating the service desk, creating repair orders and assigning work in an efficient manner. This position has the possibility to work outdoors, in the elements, or across multiple shifts including nights and/or weekends in addition to overtime; it requires full-time attendance.

Requirements

High School Diploma or GED; or up to 1 year of related experience and/or training; or equivalent combination of experience and education
ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed
Ability to fulfill physical requirements of the job including: lifting above 50 lbs., bending, stooping, pushing, and pulling.

Nice To Haves

Ability to exercise discretion
Ability to make time-sensitive decisions
Ability to multitask
Ability to work both independently and as part of a team
Basic deductive reasoning skills
Experience working in a fast-paced environment
Proficient active listening skills
Proficient organizational skills
Proficient time management skills
Self-motivation
Ability to wear appropriate work attire (protective gear/PPE)
Basic Customer Service Skills

Responsibilities

Keep maintenance information systems updated with ETA's at all times
Observe all Company safety requirements
Perform other duties as required or assigned
Advise operations/customer of needed service work or repair campaigns, as well as suggest additional labor, parts and body shop sales whenever possible (i.e. Preventive Maintenance Inspections, related service work, etc.)
Inform the Service Manager of all driver/customer complaints in order to be resolved before the vehicle leaves the shop
Input repair order information to data processing system and close repair orders
Coordinate repair orders with Service Manager and Shop Foremen for proper work scheduling of shop operations; ensure drivers/customers receive the most expedient service available through questioning and understanding repair requests
Arrange and create outsource forms for vendors to conduct repairs at the shop
Assist drivers and callers with general questions and/or direction
Create repair orders and passing work to technicians

Benefits

medical benefit
dental benefit
vision benefit
401(k) retirement plan
life insurance
short-term and long-term disability coverage
paid time off commensurate with tenure (includes vacation and sick time)
six weeks of paid maternity leave along with two weeks of paid parental leave
six paid holidays annually
Career growth opportunities
Company-provided uniforms and annual boot program
Safety culture with bonus incentives
Technicians can gain new skills and grow their opportunities through J.B. Hunt's Technician Career Advancement (TCA) program