Lead Maintenance Surveyor

Gentoo Group•Sunderland, MA

24d•Hybrid

About The Position

We’re a values-driven, charitable organisation on a mission to make a real difference in Sunderland. Every day, we provide more than 60,000 people with a place they’re proud to call home. Our vision is clear: everyone deserves a good-quality home they can afford. We invest millions of pounds each year to keep our homes safe and decent, while also playing a part in tackling the UK housing crisis by building hundreds of modern, energy-efficient homes for rent right here in Sunderland. If you share our passion for creating thriving communities and want to be part of something that truly matters, we’d love for you to join us and help achieve our vision. If you have any accessibility needs or require adjustments, please let us know—we’re here to support you. We may close this vacancy earlier than the advertised closing date if we receive a large number of applications. We encourage you to apply as soon as possible to ensure your application is considered. Lead Maintenance Surveyor – Property Maintenance Operations Location: Doxford Park, Sunderland. Are you ready to take the lead in delivering high-quality maintenance solutions that make a real difference to our customers’ homes? We’re looking for a Lead Maintenance Surveyor to join our Property team to provide expert technical guidance across a wide range of projects. In this key role, you’ll scope major repair works, manage specialist investigations, including damp and mould investigations, and oversee specialist projects that ensure our homes remain safe, compliant, and well-maintained. This position is known internally as Building Surveyor (Property Maintenance Operations) You’ll be responsible for managing and developing a team of Maintenance Surveyors, carrying out building pathology inspections, and working closely with internal teams and external contractors to deliver complex repairs. From preparing detailed specifications and tender documents to acting as Project Lead under CDM 2015 regulations, you’ll ensure every project meets the highest standards of safety, quality, and compliance. A full UK driver’s licence is required for this position The position is subject to a basic DBS arranged and funded by Gentoo.

Requirements

A degree in Building Surveying or similar.
Strong knowledge of building construction, repairs, refurbishment, compliance, planning regulations, and CDM 2015 roles.
Proven track record in delivering housing investment and compliance programmes, including pre-construction and safety requirements.
Strong background in housing projects, contract administration, and preparing planning/building control applications.
Expertise in diagnosing defects and using surveying equipment (e.g., damp meters, thermal imaging).
Experience operating at a similar level within a diverse organisation, managing people, meeting objectives and driving value for money.
Demonstrable understanding of the Building Safety Act and leasehold legislation.
Excellent communication skills with the ability to influence stakeholders.
Experience in repairs and maintenance, managing disrepair cases, and leading teams.
A commitment to CPD and delivering outstanding customer service.
Skilled in managing stakeholder relationships and ensuring quality assurance across projects.
A full UK driver’s licence is required for this position

Responsibilities

Scope major repair works
Manage specialist investigations, including damp and mould investigations
Oversee specialist projects that ensure our homes remain safe, compliant, and well-maintained
Managing and developing a team of Maintenance Surveyors
Carrying out building pathology inspections
Working closely with internal teams and external contractors to deliver complex repairs
Preparing detailed specifications and tender documents
Acting as Project Lead under CDM 2015 regulations
Ensure every project meets the highest standards of safety, quality, and compliance

Benefits

31 days annual leave (plus bank holidays) with an option to purchase up to 5 additional days per year.
Early finish on Fridays
Flexible and hybrid working.
Free Health Cash Plan, with cashback for dental, optical, physio, wellbeing therapies and more, with some free child cover.
Access to private healthcare through the Health Cash Plan.
Competitive Aviva pension scheme - Gentoo will contribute up to 10% based on your personal contribution.
Salary sacrifice electric vehicle scheme
Enhanced family-friendly leave
Car mileage allowance if you use your personal vehicle for business purposes.
Life assurance cover to the value of 3 times your annual salary