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This position monitors activities of techs to ensure job assignments are completed on a daily basis. This position may reassign staff to various tasks throughout the shift to handle fluctuations in workflow, and also trains new technicians in all areas of the department and completes orientation checklist to document progress. This position is responsible for day to day activities of the Receiving and/or Transportation department, as well as handling immediate problems and working towards a resolution. This position is also responsible for advising management of trends and areas for improvement, and must be capable of covering Dispatch assignment to provide coverage as needed.