Lead-Lockbox

Human Resources • Philadelphia, PA

74d

About The Position

As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets. The position supervises and coordinates the activities of Lockbox Clerical Workers under the direction of the Supervisor. Must have knowledge of all department systems equipment. Banking and accounting experience is a MUST.

Requirements

• Ability to motivate people.
• Good spoken and written communication skills.
• Good 'people skills' for building relationships with colleagues at all levels.
• Ability to plan and prioritize your own work and other people's.
• Understanding of computer systems and workflow of department.
• Decision-making ability.
• Accuracy with record keeping.
• Associate's degree.
• A minimum of 2 -3 years of experience.
• Leadership experience in a financial payment processing environment.

Responsibilities

• Must have thorough knowledge of all department equipment including Trans. Remittance Processors, OPS (mail opening processor), Image Scanner Processor and all PC equipment.
• Prepare work schedules to expedite workflow by examining daily production logs to determine resource utilization.
• Monitor all work performance of Lockbox for accuracy and true productivity in compliance to that of the contract.
• Coordinate and control the flow of correspondence.
• Study and standardize procedures to improve efficiency of subordinates.
• Check all processed work being transmitted for accuracy through batch control.
• Make sure all payments received are secured in the Lockbox area and that currency is placed in the safe.
• Participate in the training of new staff members.
• Work under the direction of the Supervisor and perform some of the duties in his or her absence.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees