Lead Lifeguard - Pool - Seasonal (Planet Hollywood LV)

Caesars Entertainment•Las Vegas, NV

15h

About The Position

JOB SUMMARY: Responsible for the safety of our guests while at the pool area. Responsible for the cleanliness of the pool/deck areas. Responsible for supervising Lifeguard staff. Assists with scheduling and training of Pool staff. ESSENTIAL JOB FUNCTIONS: Communication: Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well. Willingness to Serve: Able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs. Team Centered: Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Policies, Process & Procedures: Able to act in accordance with established guidelines written and unwritten; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures. Initiative: Able to bring about great result from ordinary circumstances; prepare for problems or opportunities in advance; transform leads into productive business outcomes; undertake additional responsibilities and respond to situations as they arise without supervision. Respect: Able to adapt behavior to other styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce. Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others. Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect material for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.

Requirements

Must be 16 years of age or older.
Must be Lifeguard and CPR certified.
Must possess excellent customer service skills.
Stand and move throughout the pool area as required during an assigned shift in an efficient, expedient manner, regardless of extremes in temperature and other adverse conditions.
Must be able to sit, stand, bend, crouch, stoop, and kneel when assisting guest with their needs.
Must be able to push towel bins during an assigned shift.
Must be able to handle more than one function at a time accurately.
Must be able to lift up to 20lbs.
Responds to visual or oral cues.
Must be able to read, write speak and understand English.

Nice To Haves

One-year supervisory experience in a municipal or hotel/resort pool desired.
Previous lifeguard experience preferred.

Responsibilities

Responsible for the safety of our guests while at the pool area.
Responsible for the cleanliness of the pool/deck areas.
Responsible for supervising Lifeguard staff.
Assists with scheduling and training of Pool staff.
Able to clearly present information through the spoken or written word
Read and interpret complex information
Talk with customers or clients
Listen well
Able to demonstrate a high level of service delivery
Do what is necessary to ensure customer satisfaction
Deal with service failures and prioritize customer needs
Able to share due credit with coworkers
Display enthusiasm and promote a friendly group working environment
Work closely with other departments as necessary
Support group decisions and solicit opinions from coworkers
Display team spirit
Able to act in accordance with established guidelines written and unwritten
Follow standard procedures in crisis situations
Communicate and enforce organizational policies and procedures
Able to bring about great result from ordinary circumstances
Prepare for problems or opportunities in advance
Transform leads into productive business outcomes
Undertake additional responsibilities and respond to situations as they arise without supervision
Able to adapt behavior to other styles
Interact with people who have different values, culture, or backgrounds
Be of service to difficult people
Optimize the benefits of having a diverse workforce
Able to develop rapport with others and recognize their concerns and feelings
Build and maintain long-term associations based on trust
Help others
Able to maintain high standards despite pressing deadlines
Establish high standards and measures
Do work right the first time and inspect material for flaws
Test new methods thoroughly
Reinforce excellence as a fundamental priority