Lead Life Skills Case Manager

Public Health Management • Philadelphia, PA

76d

About The Position

The Lead Life Skills Case Manager position works to support PHMC's Mission, Vision, and Core Values. The Lead Life Skills Case Manager will be responsible for organizing, monitoring, and assisting the Case Manager Supervisor with all case management deliverables as outlined in the Office of Homeless Services Case Management Standards. The position requires a combination of administrative, monitoring, and service provision for high-need and crisis-prone individuals. The role is a supervisory position that will work to ensure that the following goals are met: assist participants with obtaining stable housing, reduce homelessness, and improve health outcomes for eligible individuals and families.

Requirements

• Strong oral and written communication skills.
• Expertise in case management principles, trauma-informed and person-centered care, and Housing First models.
• Counseling and psycho social experience.
• A combined 2-year minimum experience in public health or social service-related work.
• Experience working with groups, couples, and families, and crisis intervention skills.
• Experience working with diverse populations, low-income individuals, and individuals from different religious backgrounds.
• Advocacy skills and experience in advocating for clients.

Nice To Haves

• Bachelor's degree in Social Work preferred.
• Other behavioral health or public health degrees are welcome to apply.

Responsibilities

• Provides leadership, guidance, and support to a team of case managers.
• Assists the Case Management Supervisor in reviewing case files and participant progress.
• Utilizes best-practice approaches to provide case management services that promote housing stability.
• Maintains a caseload of no more than 15 participants, particularly for high-needs or crisis-prone clients.
• Be available to address crises that may threaten housing stability.
• Maintains confidentiality of client information and data.
• Refers and links participants to supportive services available in the community.
• Assists participants with employment and vocational search or other benefit sources.
• Conducts employment and training outreach activities to build relationships and create partnerships.
• Coordinates and conducts quarterly workshops on various topics that contribute to housing stability.
• Completes initial assessments of participants' needs to ensure Strength-Based and Client-Centered services.
• Coordinates with social and medical agencies to provide participants with needed services.
• Ensures timely case note documentation using SOAP note format for bi-weekly individual meetings.
• Maintains accurate participant records according to program guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees