Lead Leasing Specialist

The Michaels Organization • Columbia, MO

403d • $33,280 - $37,440

About The Position

The Lead Leasing Specialist at The Michaels Organization is responsible for leading the property marketing and leasing plan, ensuring compliance with branding and marketing policies, and enhancing resident satisfaction. This role involves overseeing the leasing of vacant homes, coordinating marketing strategies, and maintaining high occupancy levels while fostering community relationships.

Requirements

• High school diploma or GED
• Experience with Marketing / Leasing, Lease Up and Customer Service preferred
• High degree of proficiency in MS Word and Excel
• Computer skills including MS Word, PowerPoint and Excel

Nice To Haves

• Knowledge of Property Management specific software, i.e. Yardi, RealPage

Responsibilities

• Ensure Site Compliance and national branding, programs and marketing goals are outlined in the annual marketing plan.
• Supervise the planning, preparation and implementation of marketing and leasing events, property events, social media competitions, etc. as approved.
• Complete and submit accurate reports in a timely manner as required.
• Assist, review and ensure execution of monthly marketing calendars and initiatives. Establish sales and marketing strategies to increase traffic and closing ratios.
• Responsible for answering phones and inquiries on housing availability. Have the ability to speak confidently and explain all inquiries as to the various community features and benefits offered.
• Conduct daily follow-up on guest cards.
• Responsible to Market and Lease all apartments.
• Distribute flyers and marketing collateral related to leasing and advertising etc. as approved.
• Attend, Participate and Collaborate in Leasing Events and Activities, Property Events, Social Media Competitions, etc. as approved.
• Responsible for conducting weekly market surveys and regular competitor's visits.
• Responsible for processing applications, leasing documents, notices to vacate.
• Keeps accurate records of all inquiries, applications, and waitlist.
• Ensure completion of all required documentation to process the application including completion of the Lease and Move-in packet as well as all required leasing reports.
• Facilitates 'move-in' process including touring models or vacant units, set up mini models as needed, promoting the property and lease signing.
• Scheduling and assisting with periodic inspections and conducting Move-In and Move-out inspections with the residents.
• Responsible to pre-inspect homes as assigned by supervisor prior to a scheduled Move-in to assure clean, habitable conditions and to create a favorable first impression.
• Conduct all business transaction in accordance with Michaels policies and procedures, and in compliance with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act and all Federal and State Laws.
• Ensure the Move-in packet is completed according to the guidelines and in compliance with Fair Housing Laws.
• Maintain resident confidentiality and comply with code of ethics.
• Maintain mutually respectful, collaborative relationships with staff and residents.
• Ensure completion of training such as Fair Housing.
• Participates in staff meetings and trainings as directed by supervisor.
• Perform other related duties and responsibilities as assigned.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: High school or GED