Lead, Last Mile Operations

RXO, Inc. • Memphis, TN

1d • $19 - $21

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $19-$21 The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. What your day-to-day will look like: Leverage operational metrics to identify improvement areas and create actionable plans to improve the business Foster positive working relationships with warehouse team, contract carriers, driver helpers Manage the dispatch of contract carriers and resolve issues throughout the day Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations Work from the XDT 4-5 days per week to support Back of Store operations

Requirements

• 4 years of experience in operations
• Experience with Microsoft Office
• This job requires the ability to: Lift up to 50 lbs.

Nice To Haves

• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
• Excellent verbal and written communication skills
• Strong interpersonal and leadership skills

Responsibilities

• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations
• Work from the XDT 4-5 days per week to support Back of Store operations

Benefits

• Our Benefits
• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees