Lead, Last Mile Operations - 2nd Shift

RXO, Inc.•Bristow, VA

23h•Onsite

About The Position

RXO is a leading provider of transportation solutions, leveraging cutting-edge technology to revolutionize the industry. The company focuses on creating efficient ways for shippers and carriers to transport goods across North America. As a Lead, Operations in Last Mile, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. The role offers support and resources to excel at work and build a career.

Requirements

4 years of experience in operations
Experience with Microsoft Office

Nice To Haves

2 years of experience in logistics or transportation, inventory control and merchandise reconciliation
Excellent verbal and written communication skills
Strong interpersonal and leadership skills

Responsibilities

Foster teamwork and provide daily support to a group of associates to ensure process efficiency
Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
Foster positive working relationships with warehouse team, contract carriers, driver helpers
Manage the dispatch of contract carriers and resolve issues throughout the day
Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations