Lead Lake Patrol

City of Boulder•Boulder, CO

8d•$23 - $33

About The Position

Under the general supervision of the Recreation Program Manager, provides visitors of Boulder Reservoir with excellent customer service in the areas of open water recreation, public safety, and natural resource management and protection. Patrol Boulder Reservoir property with focus on water patrol, while providing visitor management through safety, code enforcement, roving interpretation, visitor education and contacts. Provide emergency response for enforcement and medical issues at Boulder Reservoir.

Requirements

Ability to work courteously and effectively with the public, including communicating department policies, procedures, and decisions.
Actively listens to concerns and is open to the ideas of colleagues and customers.
Ability to work effectively as a member of formal and informal teams.
Understands the interests and concerns of others and able and willing to share and receive information.
Ability to identify what needs to be done and does it before being asked or before the situation requires it.
Completes work in a timely and consistent manner.
Ability to recognize needs, problem solve possible methods to meet needs, and act on solutions.
Ability to be dependable and reliable, with the ability to work independently with minimal supervision.
Ability and willingness to work evenings and weekends as required.
Knowledge of watercraft use and operation.
Minimum of 18 years old.
Valid Colorado driver’s license and ability to maintain acceptable motor vehicle record.
Have and maintain acceptable background information, including criminal conviction history.
Two (2) years of previous lifeguarding experience
Current American Red Cross certification in Lifeguarding, First Aid and CPR/AED for the Professional Rescuer, and Administering Emergency Oxygen, or equivalent.
Successfully complete Colorado Parks and Wildlife (CPW) Watercraft Inspection and Decontamination (WID) certification within 3 months of hire.

Nice To Haves

Current American Red Cross certification in Waterfront Lifeguarding, or equivalent.
Current American Red Cross certification in Lifeguarding Instructor, or equivalent.
Current Boat U.S. Foundation Boating Safety certification for Colorado.
Current Colorado Parks and Wildlife (CPW) Watercraft Inspection and Decontamination (WID) certification.
At least 6 months experience with operating powered watercraft.
Experience with open water recreation and emergency response.
Ability to communicate bilingually in English and Spanish.

Responsibilities

As a limited commission park code enforcement officer, patrols the Boulder Reservoir lake, shoreline and surrounding areas ensuring recreational management, public safety, and natural resource management and protection.
Monitors and patrols the Boulder Reservoir and responds as needed to emergency response to protect public safety and Boulder Reservoir resources; performs visual surveillance and assessment of the use of Boulder Reservoir facilities to ensure compliance.
Ensures permit compliance and manages conflicts between visitors, issues warnings and citations for violations of Boulder Reservoir ordinances, appears in court if required.
Protects reservoir and natural resources through resource management practices.
Monitors Reservoir facilities to ensure that both natural and manufactured hazards are identified and corrected.
Expertly Interprets rules and regulations relative to the facility and its condition and interprets information about the Boulder Reservoir and natural resources; assures public safety, facility security and resource protection by providing education to visitors to encourage the proper use and enjoyment of Boulder Reservoir.
Interacts with the public to increase awareness of Reservoir rules and regulations and acts as a community advocate; communicates with diverse and multi-lingual community members, represents the department at various public events.
Uses various computer programs to create logs and reports; uses GPS units to track and document field work.
Operates patrol vessels and assets including powered watercraft, jet skis, trucks, and gators in an efficient, reliable, and safe manner during day and night operations, often in variable weather, water, and road conditions, as required be assignment.
Maintains daily logs of information on boat counts, patrol shifts including time/location/content information on boat counts, emergency response, public contacts, problems encountered, wildlife and unusual plant sightings, resource damage, etc.
Responds quickly and calmly in stressful and emergency situations.
Actively monitors radio transmissions and responds in a clear and concise manner.
Listens empathetically and speaks persuasively in a confident, articulate, and professional manner.
Provides safety support for triathlon events by assisting with developing event safety plans and ability to lead water operations and/or vessel operation at an assigned course position.
Provides public outreach about ANS through use of educational materials, conversations, and presentations.
Assists with researching, compiling, and analyzing data in support of facility and department operations; produces work that is highly accurate, complete, and timely.
Assists with managing the recruitment, selection, training, supervision and evaluation of standard and seasonal staff, student interns, volunteers, and community service workers.
Assists with the scheduling and supervision of seasonal lake patrol and lifeguard staff to provide adequate facility and safety supervision at times of primary need, and to assure performance of assigned responsibilities.
Educates and trains all Reservoir staff in emergency and risk management procedures, shelter in place, hazardous communications, bloodborne pathogens and other safety programs as required.
Assists in training the water safety team during orientation, extensive pre-season trainings, weekly water safety and lake patrol in-service trainings, and monthly facility code trainings.
Develops water safety team training content, progressions, and manuals as well as syllabus for weekly water safety and lake patrol in-services.
Maintains required and recommended certification of all Reservoir staff, to include but not limited to Lifeguarding, Waterfront Lifeguard, First Aid/CPR/AED, Boat U.S. Foundation Boating Safety Course, Watercraft Inspection and Decontamination (WID) certification, defensive driving, and various other certifications.
Ensures water safety and radio assets are operated efficiently, reliably, and safely in a manner consistent with the rules, regulations, and best practices.
Prepares, plans, and implements a comprehensive orientation program for all facility staff.
Models teamwork with a positive attitude.
Develops others’ ability to perform and contribute to the organization by providing ongoing feedback and opportunities to learn through formal and informal methods.
Helps build a solid water safety team through intentional training, on-the-spot coaching opportunities, thoughtful evaluation, and persistent supervision.
Assists with coordination and performance of maintenance tasks.
Performs daily Reservoir operation requirements, which may include preventative, restorative, and upkeep maintenance of the grounds, equipment, buildings, lake and facility, natural resource projects and signage.
Works collaboratively and cooperatively with teams to accomplish large and small tasks (e.g., agencies, partners, law enforcement, fire/EMS, wildlife agencies); leads volunteers, youth corps, or staff on work projects (e.g., trail work).
Assists with management, replacement schedules and maintenance functions for Boulder Reservoir equipment including trucks; multi-use vehicles; patrol vessels; and other safety watercraft not maintained by Fleet Services.
Coordinates and performs lake maintenance including set-up and take-down of buoys, rafts, docks, signage, and boat ramps.
Conducts regular inspections to ensure facility and equipment are safe.
Demonstrates a proactive approach toward cleanliness and facility maintenance; ensures department areas are neat, clean, and organized.
Monitors radio assets, working in collaboration with radio services to ensure proper use and upkeep.
Collaborates with water treatment facility to submit and analyze water samples; submits weekly data to CDPHE.
Provides leadership and direction through Manager on Duty responsibilities at Boulder Reservoir.
Acts with minimal supervision and exercises considerable independent judgment, adapts quickly to changing circumstances and priorities, and effectively problem solves under ambiguity and limited resources.
Provides direction and assistance to seasonal water safety (lake patrol and lifeguard) staff, including assisting with scheduling, coordinating work assignments, training and support.
Knows and understands the general facility operations of the Boulder Reservoir, including ability to open and close the facility.
Performs a variety of administrative functions such as filing, laminating, making and maintaining signs, and updating information boards and flyers.
Assists with ordering and maintaining inventory log for all water safety equipment and supplies.
Performs related duties as required to meet the needs of the City.
Knows and complies with all city and department policies; participates in professional trainings and development; and adheres to attendance and workplace rules and attire policies.
Keeps current with trends and issues as they affect the professional field of parks and recreation. This requires updating job knowledge through attendance and participation in continuing education opportunities such as conferences and specialty schools offered on recreation trends, management strategies and techniques.