Lead Janitorial Cleaner
About The Position
The Lead Cleaner is responsible for giving direction, motivation, and guidance to a team of cleaners. ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions, with over 100,000 team members delivering essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue, ABM delivers innovative technologies and sustainable solutions. ABM is an Equal Employment Opportunity (EEO) employer, committed to working with and providing reasonable accommodation to individuals with disabilities, and participates in the U.S. Department of Homeland Security E-Verify program. ABM is also a military-friendly company, proudly employing thousands of men and women who have served in the U.S. military, offering a world-class training program and career opportunities.
Responsibilities
- Conducts quality improvement inspections within assigned areas of responsibility.
- Ensures quality and satisfaction levels are meeting and/or exceeding expectations.
- Assures the highest quality of customer satisfaction.
- Assists with Training and Development.
- Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
- Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
- Leads and participates in a team to ensure the successful completion of assigned tasks.
- Responsible for the running and leadership of the shift in the absence of the Supervisor.
- When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
- Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
- While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
- Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
- Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
