Lead, IT Portfolio Management

Humana • Mansfield, TX

247d • $117,600 - $161,700 • Remote

About The Position

Be a part of our caring community and help us put health first. The Lead, IT Portfolio Management collaborates with the business portfolio team to align the IT portfolio and demand. The Lead, IT Portfolio Management works on problems of diverse scope and complexity ranging from moderate to substantial. This role will support Enterprise Observability and will play a critical role in expanding the scope of the observability portfolio across business areas. This position is responsible for overseeing program and portfolio management to ensure effective implementation of observability tooling and governance. The ideal candidate will drive strategic alignment, resource optimization, risk management, and stakeholder engagement, while providing comprehensive oversight of multiple teams and initiatives. The Lead, IT Portfolio Management organizes and prioritizes projects and programs based on IT Strategy, strategic roadmap, available and prioritized budgets, changes schedules and ensures that the appropriate financial and organizational support is being allocated in support of those goals. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, using independent judgment requiring analysis of variable factors and determining the best course of action.

Requirements

• You must be authorized to work in the US without Humana sponsorship as Humana does not provide work visa sponsorship for this role.
• Bachelor's degree.
• 5+ years of technical experience.
• 2 years of project leadership experience.
• 4+ years of experience producing financial analysis, metrics, measurements and trend reports.
• 4+ years of experience leading special projects and producing metrics, measurements and trend reports.
• Analytical, conceptual thinking and problem-solving skills.
• Technology background to translate and communicate effectively IT deliver presentations into executive and business views/understanding.
• Strong ability to predict risks, identify cross team coordination gaps, and conflict resolution skills.
• Knowledge of the core Finance principles and basic understanding of the corporate accounting process (forecast, invoicing, accruals, etc.).
• Ability to manage multiple tasks and deadlines with attention to detail.
• Ability to communicate effectively and deliver presentations to senior leaders.
• Ability to build strong relationships and manage expectations with a host of diverse stakeholders.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.

Nice To Haves

• Strong Azure DevOps (ADO) reporting experience.
• Apptio reporting experience.
• Possess a solid understanding of operations, technology, communications and processes.
• Understanding of data center technology and IT infrastructure.
• Program or Project Management Experience.
• Six Sigma certification.
• PMP certification.
• Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams.

Responsibilities

• Ensure all projects within the Enterprise Observability portfolio align with organizational strategic goals.
• Prioritize projects based on their strategic value to maximize return on investment and effectively allocate resources.
• Establish standardized processes and frameworks for project initiation, execution, and closure.
• Provide oversight and governance to ensure consistent quality and adherence to best practices across the portfolio.
• Manage resource allocation to ensure the right resources are assigned to projects in a timely manner.
• Identify and address bottlenecks to enhance productivity and improve project delivery timelines.
• Identify potential risks across the portfolio and develop mitigation strategies.
• Proactively manage risks to minimize disruptions and enhance responsiveness to unforeseen challenges.
• Act as a key liaison between project teams and stakeholders to ensure effective communication and expectation management.
• Incorporate stakeholder feedback throughout the project lifecycle to ensure project success.
• Develop and implement performance metrics to assess the health of the Enterprise Observability portfolio.
• Provide regular updates to senior management, facilitating informed decision-making and accountability.
• Oversee cross-functional programs and projects, including the migration from on-premises solutions to SaaS platforms.
• Coordinate observability coverage use cases across various business segments to ensure successful execution.
• Manage portfolio communications workstream, providing strategic guidance to leadership on best practices for presentations and reporting.
• Leverage data, technological insights, and outcome-oriented solutions to enhance stakeholder engagement.
• Support the annual budget and monthly forecast processes in managing consumption, show-back, and savings in collaboration with accounting, finance, and technical areas.

Benefits

• Health benefits effective day 1.
• Paid time off, holidays, volunteer time and jury duty pay.
• Recognition pay.
• 401(k) retirement savings plan with employer match.
• Tuition assistance.
• Scholarships for eligible dependents.
• Parental and caregiver leave.
• Employee charity matching program.
• Network Resource Groups (NRGs).
• Career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree