Lead IT Analyst

Ulta Beauty, Inc. • Bolingbrook, IL

3h • $102,900 - $145,000 • Hybrid

About The Position

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.
We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.
Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are.
We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.
THE IMPACT YOU CAN HAVE:
The Lead IT Analyst – Quality Governance will be leading all aspects of Quality Governance including estimate templates, NFR templates, test strategies, test cases, Jira templates, decision matrices, test environments, and development of quality analysis dashboard. The Lead need to support large-scale analysis of test executions in both agile and waterfall SDLC paradigms to evaluate quality and adherence to defect tracking standards for various Ulta on-prem & cloud systems, SaaS systems and Infrastructure using a variety of tools such as Jira, Confluence, PowerBI, etc. The Lead is responsible for managing both the timelines & resources for each project and must be capable of working hands-on as needed. The Lead will work alongside Architects, Technical Leads, Software Engineers, and Quality Engineers in a highly dynamic, fast paced, and collaborative environment to deliver high quality solutions.

Requirements

• Bachelor's degree in Computer Science, MIS/CIS or equivalent professional experience
• Must have Quality Engineering as the primary competency and comfortable to act as a hands-on lead and by managing a quality testing team spread across onshore & offshore
• Must have 5+ years of progressive quality engineering experience in waterfall, agile and hybrid delivery models using both automated and manual testing tools.
• Must have experience working with product/agile teams.
• Expert level proficiency in Estimation, NFR gathering, Test Plan, Workload models, Test Scenario Design, Test Environment setup, Test Data Setup, Test Execution and Defect Management covering complex end to end flows
• Strong quality testing experience with technologies like web sites, desktop applications, web services, micro services, SQL, No-SQL, Tibco, MQ, Docker, Kubernetes etc.…
• Experience creating dashboards in tools like PowerBI and clearly communicating the meaning behind the dashboards
• Experience in quality testing of both on-prem and cloud solutions (GCP/Azure/AWS)
• Understanding and experience with DevOps and CI/CD pipelines
• Ability to perform root cause analysis by coordinating with the respective teams and bring issues to closure with acceptable resolutions in a timely manner
• Ability to manage through conflicting priorities and tight deadlines, while maintaining quality deliverables across projects
• Must be results oriented, and demonstrate a ‘can‐do’ attitude with attention to detail and with excellent written, verbal, relationship-building and problem-solving skills
• Quality testing experience in a retail domain covering systems like eCommerce / Web / Mobile, Order management, Supply Chain & Warehouse
• Minimal travel required (training/conferences)

Responsibilities

• Be a thought leader, motivate and provide direction to the quality engineering team as well as other participants of the project by building strong relationships across organizational boundaries and by ensuring a positive experience for all involved
• Design and implement solutions to analyze and report on the overall quality maturity of various application teams across a defined set of categories.
• Lead the creation and execution of test strategy templates by analyzing common test requirements, test conditions, data strategies, and acceptance criteria and assumptions.
• Deliver the tasks as defined in the approved test plan and per the defined schedule by maintaining records of relevant information.
• Design, Develop and Maintain an environment strategy that considers the various systems, release timelines, and overall environment readiness
• Develop the data strategy for defining and managing consistent data sets for quality testing across different applications and environments.
• Lead the quality test team and collaborate with business & other IT partners for delivering the tasks on time and with quality.
• Act as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans by facilitating open communication and discussion.
• Ensure all quality related risks are reported, escalated, and managed through to resolution.
• Evaluate quality related patterns and trends.
• Align with product owners and project managers to help prioritize quality best practices as it relates to observed patterns and trends.
• Drive quality engineering as an integral part of SDLC.
• Contribution to continuous improvement of performance testing standards and processes.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level