Lead Inventory Management Specialist

Thermo Fisher Scientific•Manchester, NH

3d•Onsite

About The Position

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. Discover Impactful Work: Through Unity Lab Services, we offer integrated lab services, support, and supply management with customized service offerings and world-class experts to address our customers' unique laboratory business needs. Our inventory management specialists use our intuitive electronic systems and mobile scanning tools to ensure orders move efficiently from dock to desk. A day in the Life: Use handheld RF scanners and mobile app for replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing. Own customer interactions via email and phone, assisting internal partners to resolve questions and build trust. Lead site-level projects, define action plans, and drive timely completion. Participate in presentations and business reviews with clear insights and recommendations. Serve as a trainer and SME, developing and delivering training materials. Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis. May perform other duties as assigned by the Supervisor.

Requirements

High school diploma or equivalent required.
3+ years of experience in customer-facing, retail stocking, warehouse operations, or inventory control roles.
Self-starter who works independently, supports team efforts, and can act as backup for supervisory tasks.
Experienced in training peers, serving as a subject-matter resource, and collaborating with cross-functional teams.
Familiar with operational metrics and performance tracking, with strong time management and prioritization skills.
Effective communicator, adaptable to operational changes, and focused on quality, efficiency, and problem-solving.

Nice To Haves

Associate's degree preferred.
Experience/Certification with ULSIM and DFO/MF systems, and PowerBI is preferred.

Responsibilities

Use handheld RF scanners and mobile app for replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing.
Own customer interactions via email and phone, assisting internal partners to resolve questions and build trust.
Lead site-level projects, define action plans, and drive timely completion.
Participate in presentations and business reviews with clear insights and recommendations.
Serve as a trainer and SME, developing and delivering training materials.
Monitor stock levels, recognize events, troubleshoot process failures, and perform root cause analysis.
May perform other duties as assigned by the Supervisor.