Lead Internal Medicine Technician, RBVH
About The Position
Are you a dedicated veterinary technician/assistant looking to advance your career in a thriving, collaborative, and progressive environment? Red Bank Veterinary Hospital (RBVH) is a new, state-of-the-art facility that opened in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation of over 40 years of dedicated service to our community. Equipped with advanced diagnostics like MRI, CT, fluoroscopy, and a PET scanner, the hospital features 52 exam rooms, 12 surgical suites, a dedicated emergency department, and expanded training spaces. Thoughtful amenities—including feline-only waiting areas, a rehab unit, comfort rooms, and a serene zen garden—reflect our commitment to exceptional care for pets and their families. We are seeking a Lead Internal Medicine Technician to support our Internists and hospital team by facilitating efficient patient care for animals receiving oncology services. In this role, you will assist with a variety of daily tasks while collaborating closely with all departments across the hospital. The Lead Internal Medicine Technician supports and enhances team performance through effective leadership, clear communication, and a commitment to excellent patient care and team development. This role acts as a key liaison between nursing staff and management, ensuring that shifts run smoothly and efficiently
Requirements
- One year of experience working as a nursing team member in a veterinary hospital is required.
- Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!
Nice To Haves
- Credentialed as a Veterinary Technician (LVT/CVT/RVT)
- Prior experience working as a veterinary nurse in a leadership role
Responsibilities
- Work alongside the team to maintain service quality and efficiency. Spend each shift working directly with the team, providing hands-on support and ensuring adherence to the highest standards of care and service.
- Guide the utilization of the team to optimize workflow and patient care. Manage team resources effectively to ensure smooth and efficient operations, aligning team skills with the demands of patient care and hospital needs.
- Organize huddles to prioritize tasks and ensure quality patient care. Conduct brief, focused meetings (huddles) to set priorities for the team, ensuring efficient workflow and high-quality care during each shift.
- Provide coaching and continuous guidance to the nursing care team, helping them develop their skills and perform optimally in their roles. Identify performance issues and advise the Nursing Manager on actionable improvement plans to enhance individual and team performance.
- Communicate daily goals and longer-term initiatives to the nursing care team, ensuring alignment with hospital objectives, and regularly monitor and report on individual and team progress, providing updates and feedback to both the team and hospital leadership.
- Foster a learning culture and coordinate training opportunities. Cultivate an environment that encourages continuous learning and professional growth, coordinating with the Nursing Trainer to schedule and prioritize training sessions.
- Address patient care issues in collaboration with the Nursing Manager and Medical Director. Work closely with the Nursing Manager and Medical Director to swiftly resolve any patient care challenges, ensuring all solutions uphold the highest standards of veterinary practice.
- Participate in hospital leadership meetings to contribute to practice alignment, offering insights to represent the nursing team's perspective in hospital-wide strategies. Share feedback with leadership and ensure follow-up actions are taken to address any concerns from the nursing team.
- Uphold the Ethos mission and vision by embodying the organization's core values and culture in all interactions, while promoting inclusivity and equitable treatment within the team, ensuring all members are respected and celebrated for their diversity.
- Resolve interpersonal conflicts in the moment and ensure a cohesive team environment. Keep the Nursing Manager informed of these situations to address further as needed.
- Ensure the nursing team has necessary supplies and tools for success. Regularly check the availability of medical equipment and tools, ensuring the team is well-equipped to perform their duties efficiently.
Benefits
- Health, Dental, and Vision Insurance to keep you and your family covered.
- 401(k) with Matching to help you plan for your future.
- Employee Assistance Program (EAP) for additional personal and professional support.
- Annual CE hours to advance your skills.
- CE allowance for training and certifications.
- Uniform Allowance to ensure you’re always prepared.
- Sick Days
- Vacation Days
- Bereavement Leave
- License Reimbursement for required certifications.
- Referral Program to reward you for helping us grow our team.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
