Lead Installation Technician

One Hour Heating & Air Conditioning•Silver Spring, MD

1d•$60,000 - $100,000

About The Position

The Lead Installation Technician is responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technician to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.

Requirements

THE BEST professionals, with a minimum of 3 years HVAC and installation experience, who wants to work with the best professional in the HVAC industry that want to become the BEST.
Professionals who understand goals are good, real gains are better, and able to harness all this motivation into the best customer service on the east coast.
We are unashamedly looking for i-dotting, t-crossing, taking care of business bosses, who dive on a grenade for their buddy, pick up the ball, go get the ‘W,’ holding the rally flag in the other hand and leading the team.

Responsibilities

Learns and implements One Hour service system, procedures and ethical practices
Accurately diagnosis problems of clients HVAC systems
Effectively recommends service and repairs options in order to convert opportunities into sold work
Properly perform service, maintenance and repairs while maintaining a less than 1% callback ratio.
Ability to optimize profitability through effective time management and inventory control
Always maintains a neat work area and inspects that area for cleanliness after completion of each job
Maintains company vehicle, ensuring that it is always clean on both the inside and the outside