Lead, Infrastructure Platform Engineer

Paysafe • Jacksonville, FL

217d • Hybrid

About The Position

This role is based in Jacksonville, Florida and offers a hybrid work environment of 3 in office days and 2 remote working days during the work week. The Infrastructure Platform Engineering team is a new initiative within Paysafe Technology Operations to provide a modern Self-Service Provisioning platform, tooling and lifecycle management of SaaS Infrastructure that would benefit hundreds of developers, SRE, Operations and Security teams. We are currently seeking a Lead Platform Engineer who brings knowledge and experience in infrastructure engineering across global tech operations to build a self-service platform in effort to drive automation. This opportunity will see you involved in building a global, multi-stack self-service platform. The successful candidate will bring global infrastructure experience, Multi-cloud and DevOps expertise, cross functional leadership and architecture responsibilities and High-impact, greenfield project scope.

Requirements

• Bachelor's degree in Computer Science, Engineering or a related field of study
• 10 years of software engineering experience with at least 2 plus years of experience in platform engineering with self-service solutions
• SaaS solution experience with a large multinational company
• Proficiency in more than 2 low-level coding languages like Python, Java, C++, Go, or Bash.
• Experience with Internal Developer Platform tooling(IDP), Workflow automations, build applications, and debug complex systems, enabling you to streamline infrastructure and optimize workflows.
• Cloud computing expertise (AWS, Azure, GCP) Experience in core AWS services (VPC, RDS, S3, IAM, EKS, EC2, CloudWatch).
• Experience with operationalizing IaaS and PaaS solutions is critical for deploying, scaling, and maintaining cloud-based applications.
• Hands-on experience with Kubernetes and container orchestration managing production clusters and leveraging cloud-native tools.
• Infrastructure as Code (IaC) experience with Terraform, Ansible automating Compute, Networking, Continuous Deployment pipelines for SaaS delivery.
• Implementation experience Platform Engineering libraries like Pulumi, SpaceLift etc.
• Networking and Linux administration experience with a solid grasp of networking protocols (TCP/IP, DNS, HTTP) and Linux administration.
• Experience managing and configuring DNS services like Route 53 or Cloudflare, combined with understanding security practices like RBAC, AD Integration, Domain Controller.
• CI/CD pipeline management with one or more GitHub, GitLab, Jenkins, JFrog, AWS CI/CD Tools etc.
• Experience with CI/CD tools like GitHub Actions, Argo Workflows, and Jenkins is essential for automating deployment processes.
• Experience implementing Monitoring and logging tools like Datadog, Grafana, ELK, is crucial to managing integrations for reliability improvements.
• Experience with microservices and distributed systems at scale is highly advantageous.
• Experience Integrating Security Controls into Code-to-Cloud journey with experience in EDR/XDR tooling, Cloud Security Posture Management, Windows and Linux Access Control.
• PKI, Certificate Lifecycle Management, Secrets Management, Azure Key Vault, AWS Certificate Manager, HashiCorp Vault.
• Experience in leading cross-team projects, managing timelines, resources, and communicating progress or risks to stakeholders effectively.
• Participation in On-call SRE role, Incident management, Root-Cause-Analysis.
• Experience in Agile practices like Scrum and Kanban and ability to guide both junior or senior developers.

Responsibilities

• Designs, builds, and maintains software development platforms including managing configurations across various environments, ensuring applications run smoothly.
• Optimizing the platform with self-service actions for developers to work efficiently and autonomously.
• Collaborating across departments by working closely with architecture and support teams to deliver secure, reliable, and scalable solutions across a mix of traditional (data centers, backup/restore, compute) and modern technologies (cloud, containerization, serverless).
• Advocating for modern tools and automation making development more efficient.
• Empowering developers with self-service tools ensuring developers can easily manage their services and infrastructure, reducing bottlenecks, and boosting productivity.
• Reducing cognitive load and technical debt by standardizing workflows and ensuring adherence to best practices reduce costly human errors and replicate and validate configs across DR and globally distributed sites.
• Encouraging collaboration by standardizing best practices, automating and/or documenting processing hence reducing silos.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees