LEAD INFORMATION SECURITY ENGINEER

Lumen Technologies

2d • Onsite

About The Position

This position is a senior role implementing Managed Security Services (MSS) in a Federal Security Operations Center (FedSOC) environment. The SOC function is to provide customers with constant monitoring, protection, prevention, and detection services as well as reporting and incident analysis based on events collected from multiple sources. This position will be responsible for providing technical expertise to design and implement DDoS Mitigation for Lumen Federal Customers. This position will provide subject matter expertise to DoD customers on worldwide DDoS threats and issue posture and assessment reports.

This Lead Information Security Engineer position operates in a supportive role implementing security, technology, and innovation in the Federal Security Operation Center (FedSOC) environment. The Security Operations Center operates 24x7x365. This role performs security event management functions - monitoring, detection, triage of security events and alerts in associated monitoring systems. Facilitates the ingress, implementation, and egress of advanced client trouble / change requests for the Lumen managed DDoS product.
The Lead Information Security Engineer is expected to perform as technical lead, including basic managerial duties, escalation support and on-call. Provides mentoring, training, and escalation support for Junior Engineer SOC personnel.

Requirements

• Required Education: BS Computer Science or Cyber Security, MS Computer Science or Information Technologies.
• Candidate must be a US Citizen with an active TOP SECRET clearance.
• Location is preferred for consideration in this position. Candidates in the following areas will be considered for this position: Washington DC, Maryland, Virginia

Nice To Haves

• 5-7 years in a Network Operation environment.
• Additional 5-7 years in a Firewall Operations environment.
• Experience in large enterprise network operations using BGP.Experience with Cyber Threat Intelligence and interface with intelligence community.
• Experience with writing reports and making presentations to customers.
• Expert level certifications in specific security technologies such as Fortinet, Arbor, Radware, Palo Alto, Cisco or Checkpoint.
• Demonstrated understanding of Denial-of-Service concepts and attack vectors, tools, and mitigation countermeasures.
• Demonstrate understanding of Web Application Firewalls (WAF) attack tools and mitigation techniques.
• Hands‑on experience or working knowledge of leading Cloud based DDoS mitigation vendors and platforms, including NETSCOUT, Cloudflare, Akamai Prolexic, Radware, Edgio, Amazon Shield, etc.
• Hands‑on experience or working knowledge of leading Web Application Firewalls (WAF) vendors and platforms, including Cloudflare, Akamai, Radware, Edgio, AWS WAF, Imperva, F5, etc.
• Expert knowledge of routing and switching in large enterprises.
• Experience working with VLANs, VRF, BGP, OSPF, EIGRP, RIPV2, IPV4 and IPV6.
• Expertise in troubleshooting BGP, BGP community strings, prefix-lists, route-maps, local preferences and AS Paths.
• Review and analyze packet captures.
• Exhibits deep technical knowledge of TCP/IP, network ports and protocols with awareness of their security implications, attack surfaces, and mitigation strategies.
• Trace customers or attack traffic through our global backbone.
• Understand and be able to modify routing and firewall policies/prefix lists on multiple router platforms.
• Troubleshoot IPSEC and GRE Tunnels issues and BGP over GRE.
• Stay abreast of new attack vectors and interface with customers, other SOC engineers, and Operations Engineering regarding new vectors and mitigation techniques.
• Expert level knowledge and skills of at least one programming language (python preferred).
• Preferred Security industry certifications: CCIE R&S CCIE Security CCNP Security CCNA PCNSA, PCNSE NSE7 CCSE JNCIA-SEC, JNCIP-SEC, JNCIE-SEC

Responsibilities

• Subject Matter Expert (SME) on DDoS attacks, mitigation and threat analysis.
• DDoS worldwide intelligence collection, analysis, reporting and dissemination.
• Threat Feed research, recommendation, implementation and Administration.
• Interface with DDoS service vendors.
• Expertise in DDoS attack tools and countermeasures.
• Perform complex changes within the managed security environment.
• Manage and resolve customer service faults, outage, and impairment events.
• Monitor, triage, and respond to alerts for client security events. Investigation and resolution of impairment scenarios on Managed DDoS Security products.
• Research and implement customer generated change requests for Managed DDoS Security products.
• Generate incident cases and escalate to Operation Engineering and IPNOC teams in accordance with time and severity-based SLAs.
• Performs tasks associated with the installation, turn up and maintenance of Lumen security infrastructure.
• Act as technical expert delivering solutions to clients, internal business, and third-party vendors.
• Develop enhancements to existing solutions, promote creation of new tools, processes, and applications.
• Directly support, train and mentor Tier I and II colleagues.
• Possess exceptional customer service skills.
• Multi-task during events.
• Communicate effectively with managers, customers, and vendors.
• Maintain solid working relationships, including collaborative technical activities with peers.
• Strong written and verbal communication skills.
• Analytical and problem-solving skills.
• Attention to detail with good organizational capabilities.
• Prioritize with good time management skills.
• Demonstrate collaboration/cooperation with other Service Assurance teams outside of the SOC (IP/Ethernet, Transport, etc.)
• Regularly maintain communication with peers and other functional SOC teams on selected collaboration platforms (Teams, Email, phone, etc.)
• Work within multiple ticketing platforms and accept/update/close tickets in order received.
• If not previously approved, candidate must be willing to submit for a T/S clearance with SCI.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level