LaunchTech is seeking a Lead Implementation Change Manager to support the Missile Defense Agency (MDA). This role provides day-to-day leadership and oversight for complex implementation and change management activities across engineering, integration, testing, training, documentation, and sustainment teams within the C2BMC Labs and Warfighter Support (CLAW) environment. The Lead Implementation Change Manager will: Support C2BMC Labs and Warfighter Support (CLAW) on the IRES contract Perform day-to-day oversight and coordination of implementation and change management efforts involving engineering, analysis, design, integration, training, testing, documentation, implementation, and maintenance of complex systems Demonstrate proven skills in change management oversight and quality assurance processes Organize, direct, and coordinate planning and production activities for assigned implementation and change management teams Provide guidance, direction, and training to technicians within the group Develop and implement process documentation and operating procedures, and identify/correct process anomalies Work with the Integrated Product Team (IPT) Lead to coordinate personnel and task completion Work with Systems Engineers and customers to determine technical requirements, develop change vehicles, and oversee implementation activities Coordinate resources needed to install, upgrade, and maintain technology and IT infrastructure Apply organizational processes to ensure accurate and timely service delivery Provide IPT technical leadership for internal and external review and approval boards Track and manage technical data and fulfill reporting requirements Support management in tracking quality assurance metrics and elevating issues when necessary Report quality assurance findings for formal corrective action plans Communicate effectively and multitask in a dynamic environment Work independently and collaboratively to solve complex problems with minimal supervision Demonstrate strong written and verbal communication skills, especially when briefing senior customers and management The successful candidate will be able to: Communicate situational awareness to management concisely and professionally Mentor team members to promote technical growth Promote a positive work environment Prioritize tasks and manage time effectively Work well under pressure Be resourceful and creative in developing solutions Display strong functional knowledge of IT enterprise processes