Lead HVAC Technician

Plumbing Systems Inc (PSI) • Silverthorne, CO

2d • $35 - $45

About The Position

Diagnose, lead, and oversee the repair and installation of heating and cooling systems while guiding both customers and team members to confident, high-quality outcomes. As a Lead HVAC Technician, you will set the standard for technical excellence, customer experience, and team performance at Plumbing Systems Inc. (PSI).

Requirements

• Active HVAC license with strong knowledge of local codes and best practices.
• 5+ years of HVAC experience with proven leadership or lead technician experience.
• Expertise in diagnosing, repairing, and installing residential and light commercial HVAC systems.
• Ability to read blueprints, schematics, and technical diagrams.

Nice To Haves

• NATE certification (or willingness to obtain).
• Strong leadership, coaching, and mentoring abilities.

Responsibilities

• Lead and perform advanced HVAC diagnostics, service, and installation on residential and light commercial systems.
• Serve as the on-site technical expert, supporting and guiding technicians and apprentices.
• Establish strong customer rapport and confidently recommend the right products and services.
• Ask strategic lifestyle and system-use questions to accurately troubleshoot system issues.
• Educate customers on repair vs. replacement options, financing, and maintenance plans.
• Identify and present replacement opportunities for aging or inefficient systems.
• Hold yourself and your team accountable to service KPIs, revenue goals, and quality standards.
• Ensure jobs are completed efficiently, safely, and up to PSI standards.
• Maintain a clean, organized job site and a fully stocked, well-managed truck.
• Collaborate with dispatch and customer service to maximize schedule efficiency and customer satisfaction.
• Train, mentor, and develop apprentices and junior technicians in the field.
• Participate in trainings, meetings, and continuous improvement initiatives.
• Ensure accurate and timely completion of invoices, job notes, and system documentation.

Benefits

• Various medical, dental & vision plans, including 100% employer covered options for you and your family
• 401(k) with a company match up to 3.5%
• 100% Company paid long & short-term disability and life insurance
• Flexible spending accounts for health and dependent care
• Paid Time Off: 6 company paid holidays, 3 weeks of PTO, and a paid Parental Leave Policy
• Company Provided: Company branded attire and company vehicle provided for certain roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed