Lead HR Services North America
About The Position
dormakaba is seeking a Lead Human Resource Services and Solutions Americas based in Indianapolis, IN. The Lead HR Services and Solutions Americas role is responsible for overseeing the delivery of high-quality, efficient, and customer-centric HR services across the Americas organization. The Lead of HR Services and Solutions Americas will lead the HR Shared Services team and the dormakaba Business Services team (dbs) to ensure the consistent execution of HR programs, policies, and initiatives in alignment with business strategy. This role involves managing HR operations, technology systems, associate lifecycle transactions, and benefits administration to drive operational excellence.
Requirements
- 5+ years in a comparable position, demonstrating progressive responsibility and impact
- Proven track record leading geographically dispersed teams across multiple countries
- Familiarity with navigating complex organizational structures within international corporations
Nice To Haves
- Exposure to SAP and ADP systems
- Solid background in benefits administration
- Experience driving transformation initiatives, particularly within shared services environments
- Demonstrated ability to engage with both office-based and operational staff
Responsibilities
- Provides strategic leadership to the HR Services and Solutions function in the Americas, driving operational improvements, automation, and standardization to align with business goals
- Develop and implement HR service delivery models that streamline processes and enhance employee experience, while reducing complexity and minimizing waste
- Develop and implement KPI’s and SLA’s for each relevant HR Shared Service/dbs process area to seek and drive continuous improvement
- Institute data quality measures to assist data-driven decision making across the org
- Ensure HR services are compliant with all relevant legislation, regulations, and company policies/directives
Benefits
- Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. No waiting periods!
- Your health is our priority, we offer Medical Wellness Programs to aid in your well-being
- Vacation and Personal Time Off
- We support your growing family; we provide Parental Leave for Moms and Dads!
- Wisely plan for your future with our 401k Matching plan beginning on Day One
- Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba
- Supporting your career development with our Tuition Reimbursement Program
- Robust culture supporting internal advancement with our Learn and Grow Program
- 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests.
- Employee Assistance Programs
- Voluntary Legal Insurance
- Unlimited Referral Reward Bonuses
- Corporate Discounts for shopping, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
