Lead HR Business Center Representative - Human Resources - Full Time 8 Hours Day
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About The Position
The position serves as the first point of contact for employees reaching out to the Human Resources Department and involves completing routine tasks under moderate supervision. The role provides resources and solutions to inquiries while maintaining documentation. A thorough knowledge of organizational Human Resources policies and procedures is essential. The position also requires performing advanced tasks under limited or minimal supervision, resolving employee issues related to HR policies and procedures, HR systems, compensation, payroll, benefits, and recruitment. Additionally, the role acts as a resource and subject matter expert for colleagues, ensuring the efficiency of Business Center operations, technology, and transaction processes, and establishing standards and procedures. Coordination of services with Human Resource Information Systems, Human Resource program managers, and technology specialists is also a key responsibility.
