Lead Housekeeping FT

ASM Global • Kansas City, MO

9d

About The Position

The Environmental Services Lead is responsible for performing and leading daily housekeeping operations throughout all areas of the arena before, during, and after events to ensure a clean, safe, and welcoming environment for guests, clients, and employees. This role supports supervisory staff by delegating tasks, monitoring work quality, and providing direction to housekeeping attendance while actively participating in cleaning operations.

Requirements

• A minimum education level of: High School Diploma or its equivalency
• 1 year experience in a professional environment serving customers.
• Proven ability to lead and coordinate staff while maintaining productivity and quality standards.
• Ability to understand and follow verbal and written instructions in English.
• Working knowledge of chemical cleaning agents and the operation of various cleaning equipment.
• Ability to maintain effective working relationships with employees and managers across departments.
• Ability to perform repeated physical tasks, including lifting up to 25 pounds unassisted, bending, standing, reaching, scrubbing, stooping, and walking public areas for up to 6 hours continuously.
• Ability to climb stairs as part of the daily work activities.
• Ability to work effectively under pressure in time-sensitive, fast-paced environments.
• Ability to work a flexible schedule, including mornings, evenings, overnights, weekends, and some holidays.
• Knowledge of chemical cleaning agents and operations of various cleaning equipment.

Nice To Haves

• Janitorial experience in a large, multi-use facility.

Responsibilities

• Maintain overall cleanliness of the venue, including restrooms, event spaces, corridors, offices, suites, lobbies, escalators, elevators, and exterior building grounds.
• Inspect assigned areas to ensure cleanliness, safety, and presentation standards are met.
• Maintain public restrooms by ensuring adequate supplies, clean surfaces, emptied waste receptacles, and safe, sanitary floors.
• Clean and maintain concrete, terrazzo, and carpeted surfaces through sweeping, mopping, and vacuuming.
• Lead and coordinate the clean-up of assigned work areas, providing direction and hands-on support to housekeeping staff as needed.
• Assist with trash recycling removal from Event Level, Main Concourse and Upper Concourse as assigned.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees