Lead Housekeeping Inspector- The Henry Hotel, Dearborn, MI

Hotel Equities•Dearborn, MI

3h•$23 - $25•Onsite

About The Position

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI. Benefits of Being The Henry Ambassador: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Employee Assistance Program Career Growth Opportunities Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee discount Flexible schedule Flexible spending account Life insurance Parental leave ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: The Lead Housekeeper supports the Housekeeping Manager by supervising daily housekeeping operations, ensuring guest rooms and public areas meet brand standards, and providing leadership and training to housekeeping staff. This role serves as a working leader, assisting with room inspections, scheduling support, and quality control while maintaining a high level of guest satisfaction.

Requirements

Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard-cleaning equipment.
Must have vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print outs.
Must have upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
Must be able to work with arms raised above head throughout an 8 hour shift.
Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire workday.
High school diploma /secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham, or cleaning standards

Responsibilities

Lead and support the housekeeping team during assigned shifts
Assign daily work, room sections, and special projects
Ensure rooms and public areas meet cleanliness, safety, and brand standards
Assist with room inspections and quality checks
Train new housekeeping team members on procedures and brand standards
Coach and support staff to improve performance and productivity
Serve as a point of contact for housekeeping staff during shifts
Promote teamwork, accountability, and a positive work environment
Respond promptly and professionally to guest requests and concerns
Coordinate with Front Desk and Maintenance to resolve issues efficiently
Ensure guest rooms are prepared on time and to expectation
Monitor housekeeping supplies and report needs to management
Ensure proper use of cleaning chemicals and equipment
Enforce safety, sanitation, and OSHA guidelines
Assist with timekeeping verification and attendance tracking
Report maintenance issues, lost and found items, and incidents
Support management with special projects as assigned
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to, and friendly with all co-workers
Be self-motivated and use time wisely, maintain an open line of communication with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Be available to help other departments in emergency situations
Perform other assignments as directed by the supervisor.
Adhere to all work rules, procedures and policies established by the company including, but Not limited to those contained in the associate handbook.
Have the ability to work a flexible schedule including nights, weekends and/or holidays