Lead Housekeeper

Penn Medicine • West Chester, PA

114d

About The Position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Team Lead Housekeeper: Full Time, 7:00am - 3:30pm, every other weekend requirement. Dispatch housekeepers, QA Checks, set up and close out shift.

Requirements

• Minimum one year experience providing quality housekeeping services in a hospital or institutional environment such as a college or school or within the hospitality industry
• High School education or GED equivalent preferred but not required
• Ability to read and write
• Excellent interpersonal skills

Responsibilities

• Prioritizes tasks and assigns them to Housekeeping Staff
• Distributes supplies to staff
• Delegates SOS request in a timely manner when received from the switchboard
• Responsible for radio communication on weekends, evenings or as needed with the switchboard and Housekeeping Staff
• Insures all forms are filled out and returned to proper bin at the end of the shift
• Communicates with supervisor when needed i.e. service problems, concerns, emergencies etc.
• Performs all cleaning, floor care and project assignments within area of responsibility or as directed by supervisor
• Properly assembles necessary cleaning supplies and equipment and transports them to the necessary area
• Cleans all horizontal and vertical surfaces (i.e. light fixtures, top of windows door frames, picture frames, chart holders, fire hose cabinets)
• Changes cubicle curtains/drapes as needed. Removes, washes and rehanges blinds
• Removes trash and linen from all areas of the hospital
• Cleans patient rooms and bathrooms/fixtures upon discharge 30-minute turnaround time
• Demonstrates knowledge of department policies and procedures
• Demonstrates knowledge and efficient use of cleaning techniques, solutions, equipment and tools
• Performs related services, such as bed moves, changing mattresses, stocking supplies, etc.
• Maintains high standards; works steadily at efficient pace; achieves high QA score
• Responds rapidly and thoroughly to emergencies, special needs, spills, etc.
• Maintains equipment, tools and storage areas in clean, orderly and good operating condition
• Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues
• Honors department's attendance, break, behavior, dress and safety codes
• Exercises good judgment while working around patients and visitors
• Takes initiative in rendering service or responding to needs
• Assists other associates as necessary. Responds to direction as provided

Benefits

• Comprehensive compensation and benefits program
• Prepaid tuition assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED