Lead Home Services Assistant
About The Position
Life Enriching Communities is a not-for-profit organization that provides exceptional everyday experiences for associates and residents in our vibrant senior living communities. Our values of respect, innovation, spirituality, and excellence guide everything we do, fostering a sense of extended family and teamwork within our community. Our residents are exceptional and kind, and our dedicated associates deliver a high level of service with grace and compassion. Join us in making a meaningful difference in the lives of seniors and their families. At Life Enriching Communities, we believe exceptional care begins with an exceptional team. Alongside our warm and welcoming environment, we offer a package of:
Requirements
- High School Diploma or equivalent preferred
- Previous experience in a Home Services position, preferred
- Good computer skills, including use of email and data entry
- Must possess a customer service background and orientation
- Valid Ohio driver's license required
Responsibilities
- Performs all essential functions of Home Services Assistant
- Assist in the orientation of associates to Home Services as directed, to client service plans and documentation in the system; work alongside associates to explain and demonstrate skills and duties to ensure a clear understanding of expectations for the care of clients
- Answering phone calls
- Performing monthly billing
- Update the client's service plans as directed, in the system
- Identify education and training needs of associates in Home Services; provide input in standardizing processes
- Communicate schedule changes, as directed
- Other duties, as assigned by the Home Service Manager/ Home Services Coordinator.
Benefits
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
