Lead Health Information Specialist

DatavantWilkes-Barre, PA
2dOnsite

About The Position

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As a Lead HIS , you will play a critical role in supporting daily operations and ensuring the accuracy, compliance, and timely delivery of medical information.

Requirements

  • High School Diploma or GED
  • Ability to work on-site
  • Proficiency with computers, email platforms, and general office equipment
  • Ability to maintain strict confidentiality and adhere to HIPAA guidelines
  • Prior healthcare, medical office, or HIM experience is a plus
  • Friendly, professional, and dependable
  • Punctual and consistent — attendance is essential in this role
  • Adaptable and comfortable working in a fast-changing environment
  • A strong verbal and written communicator
  • Skilled in navigating new systems and workflows
  • Experienced with ROI or EMR systems (required)

Nice To Haves

  • Supervisory experience strongly preferred, but not required for the right candidate
  • Experienced in leading or supporting a small team (preferred)

Responsibilities

  • Assisting the Supervisor with inventory management, including Healthsource queue oversight and handling urgent requests
  • Serving as a resource for team members on medical record request processing, EMR navigation, SOPs, and workflows
  • Supporting client and internal escalations with timely follow-up and clear communication
  • Assisting with training and onboarding new hires, providing mentorship and guidance
  • Facilitating team training and ongoing education to reinforce best practices
  • Processing ROI/medical record requests accurately and confidentially
  • Communicating effectively with patients, providers, and clinical staff
  • Performing data entry, faxing, scanning, and other administrative tasks

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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