Lead Guest Services Agent
About The Position
San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Lead Guest Services Agent to our Front Desk Mission Bay Family. The Lead Guest Services Agent works side by side with your team of agents at the Front Desk, providing the ultimate guest life-cycle experience, assisting during arrival-departure and guest services during peak times. You also assist with scheduling and administrative tasks as needed.
Requirements
- Experience in a similar size hotel.
- We look for candidates with full service hotel experience, preferable in an upscale independent hotel.
- Eager to learn and take pride in your work
- Reliable with flexible work schedule
- Ability to stand for long periods of time
Responsibilities
- providing the ultimate guest life-cycle experience
- assisting during arrival-departure and guest services during peak times
- assisting with scheduling and administrative tasks as needed
Benefits
- Full benefits package including medical, dental, and life insurance for full time team members
- free lunch
- free parking
- On-Demand Pay - Your Pay before Payday
- travel discounts at partner Noble House Hotels around the country
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
