Lead Guest Room Attendant - Full Time
About The Position
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Responsible for training Guest Room Attendants, delegating work assignments, inspecting guest rooms, and serving as a support to GRAs. Responsible for ensuring that guest rooms are cleaned in accordance with company and departmental standards. Ensure the security of guest rooms and their contents. Establish and delegate work assignments to Guest Room Attendants. Train and coach Guest Room Attendants on the proper methods and standards expected in cleaning guest rooms. Perform inspections of rooms to ensure that company and departmental standards are consistently met. Update room status and complete requisite departmental paperwork. Notify housekeeping office of any repairs needed in guest rooms. Handle guest requests quickly and efficiently. Other duties as assigned by management
Requirements
- High school diploma or equivalent preferred
- Six (6) months of experience in a similar position preferred
- Must have excellent customer service and communication skills
- Must be able to stand and walk for majority of shift
- Must be able to perform all duties of a Guest Room Attendant which include, but are not limited to: being able to push or pull supply cart weighing approximately 200 pounds, lifting up to 30 pounds, kneeling, reaching, stooping, bending, scrubbing, sweeping, vacuuming, and dusting
- Knowledgeable in the proper use of chemicals used in cleaning guest rooms beneficial
- Must be able to obtain/maintain any necessary certifications and/or licenses
Responsibilities
- Responsible for training Guest Room Attendants
- Delegating work assignments
- Inspecting guest rooms
- Serving as a support to GRAs
- Responsible for ensuring that guest rooms are cleaned in accordance with company and departmental standards
- Ensure the security of guest rooms and their contents
- Establish and delegate work assignments to Guest Room Attendants
- Train and coach Guest Room Attendants on the proper methods and standards expected in cleaning guest rooms
- Perform inspections of rooms to ensure that company and departmental standards are consistently met
- Update room status and complete requisite departmental paperwork
- Notify housekeeping office of any repairs needed in guest rooms
- Handle guest requests quickly and efficiently
- Other duties as assigned by management
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
