Lead Guest Room Attendant
About The Position
Responsible for key control; assign and ensure all keys are signed for by Guest Room Attendants and are recovered accordingly. Ensures standardization and quality of all work done by providing continual supervision of GRAs room inspections and workstation inspections. Ensures homeroom and amenity lockers well stocked and clean. Order supplies as needed. Ensures accurate records for guestroom areas and hallways in need of repair and their reporting to the proper channels (i.e., Engineering, Management, etc.). Responsible for daily accurate paperwork of rooms that refuse and/or need late services. Responsible for promptly and accurately reporting to a manager any amount of rooms not covered. Responsible for Lost & Found items to be turned into Security, and to report any accidents to Security. Ensures expeditious turn in of clean rooms through phone system. Assists in conducting physical inventory of linen. Performs other duties and responsibilities as requested.
Requirements
- High school diploma or equivalent.
- Able to effectively communicate in English, in both written and oral forms.
- Must be 21.
Nice To Haves
- Two (2) years of previous experience in a similar supervisory or management role working in a similar resort setting.
- Previous experience managing team members.
Responsibilities
- key control
- supervision of GRAs room inspections and workstation inspections
- stocking homeroom and amenity lockers
- ordering supplies
- record keeping
- reporting rooms not covered
- handling lost and found items
- reporting accidents to security
- expediting turn in of clean rooms
- assisting in physical inventory of linen
- performing other duties as requested
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
