Lead Gift Shop Associate
About The Position
We are seeking a Gift Shop Associate, also referred to as a Gift Shop Clerk, Gift Shop Sales Associate or Volunteer Services Coordinator. The Gift Shop Associate will oversee the day-to-day operations of the Gift Shop and Volunteer Services, including ordering supplies, managing inventory, pricing merchandise, restocking displays, and handling sales reporting and vendor invoicing. The Gift Shop Associate will develop volunteer policies and programs, consult with hospital leadership on volunteer management, and recruits, trains, supervises, and dismisses volunteers to meet hospital needs.
Requirements
- High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
- Two years in retail or sales preferred.
- Merchandise display preferred.
- Experience working with volunteers preferred.
- Cash register, calculator and computer experience necessary.
- Strong Customer Service required
Nice To Haves
- Two years in retail or sales preferred.
- Merchandise display preferred.
- Experience working with volunteers preferred.
Responsibilities
- Greet and assist patients, visitors, and staff by providing friendly, knowledgeable customer service
- Sell gifts, flowers, snacks, and other items, handling cash and electronic payments accurately
- Restock merchandise, arranges displays, and ensures the shop is clean, organized, and welcoming
- Provide information about hospital services and volunteer opportunities when appropriate
- Assist with inventory management, including receiving and pricing new stock
- Support fundraising efforts by promoting special sales, gift wrapping, and other volunteer-run initiatives
- Maintain confidentiality and sensitivity to the hospital environment and patient needs
- Collaborate with Volunteer Services to enhance visitor experience and support hospital community engagement
Benefits
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
