Lead Functional Analyst - HCM Payroll - Oahu

Hawaiian Electric Companies•Honolulu, HI

2d•$87,400 - $111,500

About The Position

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package. Posting End Date: This position will remain open until filled. Early applications are highly encouraged. BRIEF POSTING DESCRIPTION: The P EW ENTERPRISE FUNCTIONAL SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) JOB FUNCTION: Provides corporate-wide support for implementation and optimization of policies, programs, projects and procedures for the following SAP functional areas and processes: Primary: ECC Payroll Secondary: ECC Time Management (TIME/CATS/FIORI) ECC Benefits SuccessFactors (Employee Central, Recruitment, Learning Management, Compensation, Goals and Performance Management, Onboarding, Succession Planning) Performs configuration to support solutions and processes utilizing SAP ECC, primarily in HR modules with focused experience in Payroll. Should also be knowledgeable on SAP S/4Hana or upgrading to S/4Hana. Responsible for resolving functional, configuration, and data errors in the system, providing Level 2 functional and technical support, developing functional and technical documentation and specifications, creating business process definitions, and coordinating development efforts with the technical teams. Works closely with business users across the Company, as well as other Lead Functional Analysts to design, implement and enhance work products and processes. Experience with other ERP systems also considered relevant.

Requirements

Thorough knowledge of SAP modules.
Demonstrated proficiency in SAP Interactive-web and support task functions.
Thorough knowledge for all security administration risk, controls and compliance requirements for the SAP.
Thorough knowledge of database management and security concepts and techniques normally acquired through college level courses or equivalent experience.
Degree in Computer Science, Management Information Systems, Engineering or similar, or equivalent experience required.
Working knowledge of personal computers and web-based programs and related software, preparation of reports, and evaluation new software enhancements.
Working knowledge of functional area policies, procedures and work processes.
Working knowledge of SAP profiles and security access for SAP programs and reports.
Working knowledge of SAP table structures and functions.
Working knowledge of SAP standard reports.
Thorough knowledge of other related systems that integrate with SAP.
Thorough knowledge of the principles of information and office technology management normally acquired through college level courses or equivalent experience.
Working knowledge of utility business, business and/or engineering principles & practices.
Working knowledge of Unix, client-server/multi-tier, and workstation/PC/Internet/Mobile technologies and systems development.
Excellent understanding of application interfacing concepts, basic reporting and database development and support.
Ability to document and execute an integrated test plan and a user acceptance test plan.
Ability to comply with, and contribute to, system configuration standards and guidelines.
Ability to maintain status of tasks, defects, issues, and support requests on a daily basis in an appropriate tool.
Thorough knowledge/familiarity with SAP and SAP related products/technologies related to Enterprise Resource Planning (ERP) and the disciplines contained within (Work/Asset Management, Supply Chain, impacts to finance, etc.).
Strong interpersonal skills to direct, influence, motivate and persuade various groups or individuals.
Supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues and the ability to handle such issues with professionalism by using tact, courtesy, respect and discretion.
In-depth analytical, computational, organizational and time-management skills to handle various projects.
Ability to work collaboratively as a member of a team.
Ability to effectively interact with people at all levels within the company.
Ability to develop/maintain strong positive relationships with leaders and members of the community and government.
Demonstrated ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities and strategic direction.
Ability to conceptualize new ideas quickly.
Effective written, oral, and presentation communication skills.
Ability to speak to groups of various sizes and teach simple to complex skills and processes to individuals and groups.
Ability to communicate and work effectively (written and oral) with a variety of individuals (e.g., working with customers to ensure successful projects).
Strong analytical, organizational, and conceptual skills to assess complex functional issues, and recommend and implement solutions.
Able to employ project/program life-cycle techniques (e.g., SDLC) in managing programming and/or analysis projects for both custom and vendor-supplied software.
Demonstrated interpersonal skills; in-depth analytical and conceptual skills to handle various projects and programs; ability to independently plan, direct and perform work for self and others.
Several (3-5) years experience in ERP business processes and/or end user functions in the HCM arena.
Several (3-5) years experience in project development, implementation, monitoring, evaluation and assessment of SAP based business solutions.
A few (1-2) years analytical experience in simple to complex systems.

Responsibilities

Coordinate and facilitate corporate-wide efforts to maximize the consistent application of SAP policies, programs, projects and procedures by providing to process owners in all process areas in Hawaiian Electric, Maui Electric and Hawaii Electric Light:
Define and lead individual SAP solutioning efforts from defining user requirements through implementation.
Define and implement Key Performance Indicators (KPIs).
Establish process/workflow improvement priorities for respective process areas in conjunction with the overall organization’s improvement goals.
Participate in process design activities and workshops (business blueprinting).
Review/approve definitive business processes for alignment with SAP technologies/architectures.
Evaluate changes to business processes and determine system impacts.
Approve (or reject) systems changes impacting business processes.
Act as a change agent for business process adoption and improvement.
Help manage changes that result from new requirements, defects, or incidents through the implementation process.
Plan business process and functional application solutions.
Create or modify business process definitions and functional specifications.
Assist in defining and validating business requirements, including the identification and assessment of gaps between such requirements and SAP functional capabilities.
Maintain system solution design documents and testing documentation.
Develop scripts and test data for testing SAP processes, perform the testing.
Facilitate functional workshops with business staff.
Act as a liaison to business analysts for changes that impact the functional processes in SAP.
Provide functional support in user training.
Maintain FAQs – Application Questions.
Provide training to process owner(s) and end users for any changes resulting from problem resolution.
Monitor and ensure that SAP is operating efficiently and the data between ERP modules of SAP and ancillary systems are consistent.
Resolve data process errors in a timely manner.
Aid technical team members when necessary in explaining business process or functional requirements.
Escalate risks or issues to Senior Lead Functional Analyst. And/or the Business Solution Architects.
Program/adapt, test, troubleshoot, document, and implement SAP and SAP-related information systems and/or applications to meet customer needs (new or modifications).
Evaluate business or technical software (Unix, client-server, desktop/laptop, tablet, and/or smart-phone) that meet customer needs. This includes review of alternatives and support for cost/benefit reviews.
Provide Level 2 functional and technical support and perform configuration and functional design.
Investigate functional problems & requirements.
Provide functional advice and solutions.
Scope and estimate changes.
Plan and perform functional impact assessment of changes, including support packs & patches.
Identify and coordinate application of the OSS Notes.
Support technical teams (middleware, reporting, etc.) by providing SAP functional expertise.
Review and coordinate all modifications and fixes to SAP software.
Serve as a corporate point of contact with SAP Work with process area functional administrators, power users and end users in the testing and approval of software modifications and fixes provided by SAP.
Ensure policies and procedures are in place for adequate global security profiles, position authorities and system control, and ensure appropriate table files are maintained.
Support SAP Administrators, programmers and other Functional Administrators in the testing of SAP modifications, fixes, and the planning and implementation of new releases.
Create functional and business test cases.
Record and document all test tool design configuration and changes.
Manage full test cycles on SAP including go-live.
Report on test preparation, test execution and defect progress and trends.
Drive test cases creation with business and application support teams.
Qualify and certify testing of objects and changes to production.
Assist stakeholders and users in the development of appropriate reports; review and assist with the maintenance of the global User Procedure Documents; assist with the development of new documents as appropriate.
Assist with Security administration as related to access controls as needed.
Perform Job configuration in the SAP system.
Create change requests for the job scheduling and coordination of moving the job configuration to the production environment.
Subject matter expert and owner of all aspects of the SAP Security administration as related to access and segregation of duty controls and other process area systems.
Performs detailed analysis and design of SAP and SAP-related information systems, including new system development or modification or integration of existing systems.
Configure, program/adapt, test, troubleshoot, document, and implement SAP and SAP-related information systems and/or applications to meet client/customer needs (new or modifications).
Coordinate and/or handle second-level functional support for Help Line, as needed.
Remain on-call/available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.