Lead Fulfillment Associate (Sunday-Thursday, 4pm - 12:30am)

ShipBob•North Aurora, IL

17h•Onsite

About The Position

As a member of the ShipBob Team, you will... Grow with an Ownership Mindset : We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward. Role Description: Our Associates work together as a team to deliver an incredible experience for our customers every day. Dedication and commitment to excellence will set you apart as a candidate and set you up for success within our fast-growing company. At ShipBob there is a huge opportunity for career growth as we are invested in each and every employee’s success in their career. This role reports to the Area Manager. The backup for this role is the Area Manager, Fulfillment Operations. As an associate you will be working within one of several teams: Receiving : This team accepts our customers’ new inventory and owns the entire process of getting that inventory put away and accepted into our system. The responsibility of communicating the arrivals and any exceptions are received as well. Picking : Spread across two different processes our picking team is responsible for delivering products to the next stage of the process quickly and accurately. An integral team in the warehouse, pickers and their peers keep the flow of customers products moving and keep the warehouse humming. Packing : The final touches before a customer receives their products, the packing team is responsible for ensuring the quality of each and every shipment as well as packing the items correctly. The packing team works together with picking to guarantee that shipments are fulfilled perfectly and owns all responsibility around those shipments. Other Duties as Required: We are a team which means you will be asked to help out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently. This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. About You: Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page ( https://www.shipbob.com/careers/culture/ ). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, c ompensation and training. There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis .

Requirements

Able to work scheduled shifts including overtime, and/or weekends based on business needs and consistently arrive for work on time.
Ability to lift up to 50 lbs without restriction.
Able to stand and walk continuously during and up to a 8-10 hr shift.
Able to bend, stoop, reach above, and push/pull frequently.
May be required to help out in other departments as needed.
You’re willing to get your hands dirty to get a task completed.
You have the ability to adapt to change quickly.
You are extremely detail oriented.
Ability to quickly understand new processes and identify operational opportunities.
You’re looking to get your foot in the door with a rapidly growing start-up company.
Previous warehouse experience is not required.
Must be 18 or older.

Responsibilities

Working within one of several teams: Receiving, Picking, Packing
Ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality.
Following all standard operating procedures
Reporting any concerns related to product condition or integrity
Supporting traceability through accurate record-keeping
Contributing to a culture of continuous improvement and product safety awareness
Helping out in other areas out of your normal day to day responsibilities to ensure the operations are running efficiently.