Lead front desk

Guardian Dentistry Partners•Easton, PA

10d•$22 - $25•Onsite

About The Position

The Front Desk Lead is responsible for the results of the day to day operations of the Dental Practice, creating a positive experience for the patients and staff. The Office Manager provides and implements direction of job responsibilities, and daily assessment of key business indicators. The ideal candidate for this position is an individual who is task oriented, organized and is a “roll-up- your sleeves”, hands on leader of the practice. The Office Manager is the first point of contact for the Lead Dentist and the Management office. Human Resource responsibilities include staff supervision and performance management.

Requirements

2-3 years dental office experience preferred
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Responsibilities

Sets an example of exemplary customer service
Responsible for the overall achievement of production and collection targets of Dental office
Utilizes solid financial arrangement techniques to help patients overcome barriers to affording treatment
Implements office protocols and procedures to improve efficiency of workflow, create “team” environment and ensure patient satisfaction
Ensures Doctor treatment plans are presented professionally, correctly.
Continually works on Dental knowledge to improve case presentation
Communicates with patients on outstanding balances in tactful, but diplomatic manner via phone calls and letters
Manages routine matters such as time off, schedule changes, policies and procedures, special projects
Manages the relationship with the insurance carriers
Submit payroll on-time and accurately to the payroll company