Lead Front Desk and Sales Associate

Crunch Fitness Fuchs Group•Scranton, PA

3d•$15•Onsite

About The Position

Crunch Fitness in Scranton, PA is looking for a Lead Front Desk and Sales Associate to join the team! Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Requirements

Previous sales and customer service experience a must.
Excellent verbal and written communication skills
Enthusiastic, energetic, personable and friendly disposition
Personal passion for health and fitness
Enjoy working within a team
Willing and able to work evenings, weekends and holidays

Nice To Haves

Fitness club experience preferred

Responsibilities

Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Schedule member services: tanning, personal training, etc.
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Responsible for external Membership Sales, bringing the business in.
Gives tours and trial memberships to prospective members.
Activate new memberships.
Upgrade existing members into memberships of greater value.
Contact members that are past due and/or in collections
Engage in opportunities that positively impact the member experience.
Adhere to all operational excellence standards related to providing a great member experience.
Consistently look for opportunities to gain new members and gain new Personal Training clients.
Reach and surpass monthly sales projections.