Lead Fraud Analyst (Prevention/Detection) (Remote in VA, NC, SC, MD, PA, GA Only)

About the position

The Fraud Prevention and Detection Team Lead at Atlantic Union Bank is responsible for overseeing the workflow and processes of the Fraud Analysts, providing guidance and support while managing complex fraud investigations. This role involves executing the end-to-end suspicious activity review and reporting process to ensure the financial well-being of customers and reduce fraud losses. The Team Lead will also serve as an acting manager in the absence of the Fraud Prevention and Detection Manager, driving productivity and quality within the team.

Responsibilities

• Lead the workflow and process of the Fraud Analysts, providing assistance and guidance.
• Monitor daily multi-functional fraud prevention and detection activities.
• Maintain an active investigation case load and manage complex cases as needed.
• Execute the suspicious activity review and reporting process, including monitoring and investigation.
• Plan, coordinate, and supervise investigative activities of the Fraud Analysts.
• Coordinate and delegate workload to ensure cross-training among Fraud Analysts.
• Oversee day-to-day tasks and monitor internal controls for data integrity.
• Train new staff on processes and updates to procedures.
• Drive productivity, quality, and overall performance of the Fraud Team.
• Provide recommendations for improvement to the Fraud Prevention and Detection Manager.
• Act as a subject matter expert for complex fraud investigations and enterprise-wide projects.

Requirements

• Bachelor's degree in Criminal Justice, Business, or a related field, or equivalent experience.
• At least 7 years of experience in financial crimes, fraud investigations, or banking operations.
• 3 years of experience managing a function in a financial institution or regulatory agency.
• Professional designation as a Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS) preferred.

Nice-to-haves

• Certified AML and Fraud Professional (CAFP) designation.
• Strong communication, presentation, and interpersonal skills.
• Ability to articulate a vision and strategy effectively.

Benefits

• Profit sharing
• Incentive compensation plan eligibility
• Comprehensive benefits package