About The Position

We're excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers. Live. Work. Explore. as a part of our Food & Beverage team in Mount Rushmore National Memorial! Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests. We're hiring Lead Food Outlet Attendant to Live. Work. Explore. in Mount Rushmore!

Requirements

  • Previous food service experience is required or may substitute having demonstrated capability to perform responsibilities.
  • Previous cash handling experience is strongly preferred.
  • Ability to provide excellent guest service.
  • Ability to train employees to set them up for success.
  • Ability to work in a fast-paced environment where tasks and priorities can change quickly and with little notice.
  • Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

Responsibilities

  • Oversees assigned area ensuring food and cleanliness standards and policies are followed.
  • Resolves guest issues and escalates to a manager as needed.
  • Follow opening and closing checklists.
  • Provides hands-on training to new employees and assists in documenting employee's knowledge of position and tasks.
  • Perform Food & Beverage Attendant duties as needed, including but not limited to: Taking guest and/or employee orders and properly processes payment.
  • Maintaining assigned cashier drawer and following all cash handling and payment procedures.
  • Provides guest and/or employees with order, including serving hot and cold beverages.
  • Ensure service areas are clean, sanitized and properly stocked.
  • Ensure dining areas are clear of any dirty dishes, trash has been properly disposed, and surfaces have been sanitized.
  • Cleans floors, to include sweeping, mopping and vacuuming.
  • Follow Company and departmental environmental and safety practices, policies, and procedures.
  • Other duties as assigned.

Benefits

  • Medical, Dental, Vision
  • Paid Time Off and Holidays
  • Disability Insurance
  • 401k with match
  • Life and AD&D Insurance
  • Employee Assistance Program
  • Wellness Programs
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