Lead Fleet Management Engineer - Generator & Electrical Systems

GE Vernova • Schenectady, NY

22d • Remote

About The Position

The lead Engineer, Generator Product Service will lead projects and initiatives with broad scope and high impact to Gas Power Engineering. This lead engineer will serve as a recognized expert in the services field, both internally and externally, partnering with customers and industry leaders. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy, for customer success.

Requirements

• Bachelor of Science in Engineering or related field
• Minimum of 5 years of experience in an Generator Engineering and technology
• Must be willing to travel 10 to 15% domestically and internationally on short notice
• Must be willing to work off hours and weekends to support emergency issue resolution based on business need

Nice To Haves

• Masters degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or MBA.
• Six Sigma / Lean training experience
• Ability to coordinate several projects simultaneously
• Effective problem identification and solution skills
• Prior experience in a customer support/facing role; strong commercial mindset.
• Anticipates customer needs and ensures that they are met
• Self-starter with initiative and interpersonal skills to direct projects and work, of cross- functional nature, with demonstrated ability to drive projects to completion
• Ability to work well with teams and communicate requests and requirements clearly
• Strong team building skills. Ability to develop relationships across the organization to build loyalty and commitment.
• Demonstrated analytical and problem-solving skills
• Demonstrated project management skills
• Ability to drive change across the organization, and with clients, using data and positive relationship building.
• Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations

Responsibilities

• Provide technology contribution globally for generator technology and Electrical systems.
• Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase
• Resolve in depth, technical issues in Generator technology and Electrical systems for customers timely and efficiently
• Assure all component designs meet requirements for customers
• Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs.
• Support service programs, fulfillment, and New Product Introduction (NPI) programs
• Communicate progress across all levels of the organization, including plant operators and executive leaders.
• Serve as a thoughtful leader in industry, at conferences, user groups, and customer events
• Mentor and develop Generator and Electrical systems product service engineers
• Travel to customer locations to: Support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions Support unplanned/forced outages to meet availability goals
• Provide commercial teams with technical support for sales and services proposal activities.
• Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level