Lead Fleet Automotive Maintenance Technician

Fleet Services•Scottsdale, AZ

3d•Onsite

About The Position

Fleet Services – A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country. Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Fleet Services By Cox Automotive is currently hiring a Lead Fleet Auto Maintenance Technician will be responsible for performing inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics and other duties as assigned focusing on exceptional customer satisfaction in a cost-effective manner. The Lead Fleet Auto Maintenance Technician is heavily relied upon for advanced diagnostics and triage of complicated repairs working individually or in a team environment. Achieve a mastery in majority of technical disciplines and is relied upon to mentor and teach other technicians in a manner most conducive to different learning style. Lead Fleet Auto Maintenance Technician has multiple interactions with Shop Leader to make valuable decisions related to the technician performance/potential, shop safety, and efficiencies. Performs duties of Shop Leader in their absence. A successful Lead Fleet Auto Maintenance Technician complies with all company policies and achieves high level performance metrics.

Requirements

High School Diploma/GED and 7 years’ experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field
Minimum of 7 years of experience as an Automotive Technician on light, medium, or heavy-duty vehicle repair or equivalent combination of technical education/certifications/skill/experiences.
Safe Driver’s needed; valid driver’s license required
Knowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
Valid DOT Medical Card or ability to obtain one prior to employment or within 72 hrs. of hire.
Knowledge/Skills/Abilities
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to determine the type of tools and equipment needed.
Knowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
Must continue training for technology and fleet changes as they occur.
Must continue to train on OEM offered training sites to understand and stay fluent with technology changes.
Must have a working knowledge of DOT and CDL requirements for qualifying light and medium truck applications.
Understand the implications of new information for both current and future problem-solving and decision-making.
Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
Ability to work safely in a fast-paced environment.
Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
Must be detail oriented.
Must be able to obtain Class A or B Operator’s license if required.
Must be willing to complete a background check after an offer of employment has been made, and urine drug screen.
Possess and supply a set of hand tools necessary to perform required job duties.
Must be 21 years of age or older

Nice To Haves

OEM training and certifications are preferred.
Possess or able to obtain ASE Master certification within 18 months of employment.
Minimum 1 year of customer service experience.
Transmission and diesel experience.
Battery electric vehicle experience and/or training.

Responsibilities

Always follows, complies, and remains up-to-date with safe operating practices and procedures.
Independently determine parts required for each job and order using various means provided.
Diagnose, adjust, and repair various types of equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
Maintain a clean and safe work environment.
Assist in cleanup at the end of each day for tools, parts, and equipment.
Install, maintain, troubleshoot and repair aftermarket equipment in vehicles.
Performs maintenance and repair of different classes of vehicles or specialized trucks by troubleshooting complex hydraulic systems, diesel systems, gas systems, generators, electrical systems, hybrids, battery electric systems, and on-board computer systems.
Perform advanced diagnostics and triage of complicated repairs.
Support Fleet Auto Maintenance Technicians I/II/Sr with diagnosis, technical issues, training, and obtaining parts.
Mentor Technician I/II/Sr on best practices, techniques, time management and prioritization of activities.
Mentor and teach other Technicians in the Shop in a manner most conducive to their particular learning style
Ability to Lead and develop other Technicians by providing ongoing feedback.
Assist Shop Leader with Quality Control Inspections, conducting meetings, technical training sessions, safety checks, and safety inspections.
Work with a high degree of independence and help manage workflow for other technicians.
Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
Assist other Fleet Auto Maintenance Technicians with diagnosis and repairs.
Act with integrity, demonstrate honesty and keep commitments.
Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
Perform scheduled preventative maintenance (“PM”), DOT Inspections, light repairs, and diagnostics in a shop environment.
Based upon certification levels, perform various repairs and maintenance which may include: OBDII systems, brake components, tires, tune-ups, suspension, aerial lifts, electrical systems, interior/exterior components, and aftermarket equipment in vehicles.
Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
Use hand tools, precision instruments, diagnostic tools, welding equipment, lift and jacks.
Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued devices.
Accurately complete DOT, PM, inspection forms and all other forms of documentation in timely fashion.
Maintain a high level of productivity and be able to work within.
Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
Communicate with Shop Leader and support team to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
Perform all work in compliance with organizational safety, health and environmental policies, and federal, local, and state regulations, to include OSHA, EPA, ANSI, and DOT.
Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
Participate and complete all-in company required safety training.
Adhere to company policies, processes, and procedures.