Lead Financial Counselor

Hendricks Behavioral Hospital•Plainfield, IN

6d•$23 - $26

About The Position

The Lead Financial Counselor is responsible for role modeling for the counselors in accordance with the established standards of care, mental health practice, and facility policy, goals, and objectives. This position contributes to the hospital’s philosophy, objectives, educational and quality improvement efforts, while providing guidance to the Financial Counselors. Supervising the provision of the Financial Counselors through performance audits and reviews. Outstanding Care, Compassionate People, Unparalleled Service Welcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital.

Requirements

Education: Bachelor's degree in finance, business administration, or a related field, and a Master's degree may be preferred.
Experience: 5+ years of experience in financial counseling, with at least 2 years in a managerial role
Additional Skill Requirements: Strong interpersonal and communication skills are crucial

Responsibilities

Distribute verifications daily
Provide coverage when short-staffed.
Assist with VOB Audit accounts to ensure patients were spoken to and all paperwork was completed
Train staff
Keep the upfront collection log up to date
Answer all questions from the counselor
Ensure patients are met at admission and discharge
Maintain the SR spreadsheet
Respond to patient voicemails
Flash report coverage when the collection lead is absent

Benefits

401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid Holidays
Cafeteria on site
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations