Lead Field Service Technician (based in greater Portland, MN area)

Office Depot • Brainerd, MN

3h • Onsite

About The Position

This position is based out of our Scarborough, ME office and will require local travel to customers for maintenance support. The Lead Field Service Technician is responsible for scheduling service calls, and handling all day-to-day service issues that arise. This position is responsible for repairing copiers, printers, and fax machines as well as provides networking services and support.

Requirements

• Associate’s Degree or equivalent experience preferred
• Minimum 5 years’ experience in electronics repair; copier, fax, printer repair experience a plus
• Valid driver's license required
• Possess the ability to troubleshoot electrical as well as mechanical issues and provide a solution.
• Experience with copier, fax and printer repair
• Ability to connect a PC and or peripheral device to a network
• Microsoft Office Suite (Word, Excel, Access, Power Point)
• Google Mail

Nice To Haves

• A+ Certification preferred
• Network+ Certification preferred
• Canon certifications a plus

Responsibilities

• Repair customer copiers, fax machines, and printers.
• Configure repair estimates and communicates them to customers.
• Prepare billing for service calls.
• Maintain inventory of parts and supplies used to repair and service customer equipment.
• Purchase repair parts and supplies from multiple vendors.
• Coordinate & schedule delivery of equipment to customers.
• Attend training as necessary.

Benefits

• The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree