Lead Field Engineer - Automated Logic (ALC)

Carrier Corporation • Canton, MA

1d

About The Position

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. Scope of Position: As a Lead Field Engineer, you will be crucial to Carrier’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for someone who works well in a team and has excellent time management, organization, communication, technical, and troubleshooting skills. As a technical and product expert, you will solve highly complex problems, lead in training less experienced Field Engineers, and serve as a point of contact in the field.

Requirements

• High School Diploma or GED.
• 4+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Nice To Haves

• Bachelor’s degree, Associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
• Ability to navigate and integrate into a variety of building automation systems.
• Expert with TCP/IP networks including wireless technology.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Ability to communicate technical information to a non-technical audience.
• Excellent communication skills as well as the ability to work well in a team environment.
• Proficient with Microsoft 365 applications.

Responsibilities

• Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
• Mentor and develop less experienced Field Engineers on all field tools and technology.
• Serve as local contact for technical issues.
• Offer effective solutions for complex system issues.
• Provide turnkey project delivery on medium to large projects.
• Responsible for ensuring that systems operate properly, to include controls, sensors, and software.
• Load software, configure trends, alarms, and reports.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project for the customer.
• Provide site-specific training to owners/operators on the complete system.

Benefits

• Employees are eligible for benefits, including:
• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance
• To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate T he specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees