Lead Family Support Specialist - full-time - 1st shift - Mon-Fri

Community Mental Health Affiliates•Waterbury, CT

3d•$21

About The Position

The Lead Family Support Specialist a ssists in overseeing program functions/operations in accordance with policies, procedures, internal processes, and external regulatory agencies, including but not limited to DPH, Joint Commission, DCF and Grant/Payer Sources under the supervision of Program Coordinator. Provides support, education and intervention in the home, community or office setting to assist caregivers in optimizing function in order to minimize family risk factors. Helps families to develop the skills necessary to ensure a safe and secure home environment for their children. Provides coaching to teammates, as well as ensuring appropriate delivery of person-centered and recovery-oriented services. Responsible for a caseload of clients. Serves as an intensive family support specialist to teach, advocate and support individuals with mental health, primary care and/or co-occurring disorders.

Requirements

Bachelor’s degree in a mental health related field preferred or equivalent experience
Successful experience in a supervisory or leadership role of direct care providers to clients in the behavioral health field; preferably a minimum of 2 years
Successful experience working with children and families in child welfare, daycare, school settings; preferably a minimum of 3 years
Must have valid driver’s license and ability to provide own transportation
Will become certified in MANDT, First Aid, and CPR.
Participate in training courses on an annual basis, as assigned.

Responsibilities

Provides coaching and support to teammates to ensure appropriate delivery of services to all clients.
Supports Program Coordinator in the onboarding and training process for new hires.
Participates in and documents staff meetings weekly to ensure timely and accurate communication related to client care.
Oversees day-to-day workflow and guides teammates on individual cases under the supervision of the Program Coordinator, both in service delivery and in documentation.
Conducts primary caseload responsibilities and all associated documentation as per agency policies and procedures.
Participates, as a CMHA representative, in all necessary internal and external meetings that pertain to client care and programming.
Collaborates with other team members to cultivate and ensure clients develop skills, desires to improve/sustain a recovery-oriented quality of life.
Other duties as assigned

Benefits

Medical, Dental, and Vision Insurance packages.
403(b)-retirement savings plan with CMHA matching after 1 year of service.
11 observed holidays.
3 wellbeing days off on a Friday throughout the year to extend a long weekend.
2 CMHA/Personal days to use throughout the calendar year.
Up to 24 days of PTO that increases with years of service.
Paid agency closure between Christmas and New Year’s (except 24/7 programs) must be approved annually.
Company paid Life Insurance and Long-Term Disability.
A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.
Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.
Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.
Free employee subscriptions to the calm app.
Annual Company Picnic.
CMHA-sponsored Loan Reimbursement Program and Scholarship Program.
Free Student Loan Wellness for eligible employees and their family members access to: Student loan consolidation and refinancing. Loan payoff projection dashboard. Coaching and support via chat, email, and phone. College cost calculator. College financial planning.
3 NHSC-approved sites for federal student loan repayment.
Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to: Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers. Automated reminders for annual (PSLF) recertifications to help you stay on track. Resources and ongoing communications that make PSLF understandable. The opportunity to receive the national average of $72,000.00 in forgiveness.