Lead Failure Analysis Engineer
About The Position
As a Lead Electrical Engineer in the Product Quality and Failure Analysis team, you will use your skills to determine true root causes driving customer dissatisfaction for the returns of RF, DC Generators, Matching Networks and High Voltage products. These are the key product platforms in Advanced Energy’s Plasma Power Products side of the business. This position requires a high energy individual who will work collaboratively across functions and will drive corrective action into upstream and downstream teams. The Lead Engineer will understand what is driving the customer return rates and will drive to root cause(s) of these escapes to eliminate future risk and to reduce the cost of quality. This candidate will support driving process improvements, automation and other infrastructure improvements. Global Service sites exist worldwide for customer returns to be diagnosed and repaired. Many failure analysis reports will be on units repaired in another region of the world. Collaborating and partnering with these resources will be necessary for success in this role.
Requirements
- Excellent decision maker and problem solver
- Well-organized with the ability to multitask and great attention to detail.
- Proficient knowledge and troubleshooting skills in electronic circuits, components, PCBs, and manufacturing processes.
- Able to work through the division of hardware and firmware/software interactions.
- Requires effective verbal and written communication skills to interface throughout all levels and functions
- Manage time and priorities effectively
- Minimum of 8+ years engineering experience or 6+ with a Master’s degree.
- A Bachelor’s in electrical engineering is required
Nice To Haves
- Working knowledge of Quality focused skills is desirable
- Six Sigma Black Belt training is preferred
- Master's degree is preferred.
Responsibilities
- Drives cost of quality reductions by managing failure categories and working with cross-functional teams to improve the product and reduce uncorrected failure modes
- Must be able to work in tandem with cross-functional teams to understand issues and drive improvement
- Must be able to understand end-to-end product life cycle and where to drive improvements in product, analysis, process etc.
- Must be able to present to executive management key metrics and product improvements to support customer quality initiatives and expectations
- Must be agile and willing to drive change in product, process, system and tools
- Must be willing to learn Jira and support new initiatives
- RMA review of warranty failures and non-failures in effort to have accurate up to date field quality reporting
- Collaborating with Operations resources on how best to eliminate identified risks to field escapes
- Creation of 8D teams to best resolve problems identified.
- Identifies and documents the most probable Root Cause(s) of failures, and driving corrective action in tandem with cross-functional teams
- Ensures integrity of failure data including conditions, symptoms, and failure modes
- Identifies trends in failures and provides quantitative analysis of such trends
- Works independently to support multiple teams and mentors others in investigation techniques and historical trends
- Possesses a thorough knowledge of products and applications
- Drives improvements in corporate functional capabilities
- Prepares complete, concise Failure Analysis reports for internal and external customer communications in a timely manner
- Maintains turnaround time and FA aging metrics
- Must be able to work with Engineering on product improvements
- High level failure analysis report writing in a timely manner
Benefits
- Medical - multiple medical plans are available to choose from
- Short and long-term disability and life insurance
- Health savings and flexible spending accounts
- Generous time off policy starting with 3 weeks of paid vacation, 7 days of paid sick time, and 12 paid holidays
- 8 hours of paid volunteer time off
- 8 weeks of paid parental leave for both Moms and Dads
- Company matched 401(k)
- Tuition reimbursement
- Expanded mental health coverage and employee assistance programs
- Other voluntary benefits include critical illness, accident and hospital indemnity, pet insurance, identify theft, and legal assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
