Lead Facilities Maintenance Technician

Hope Services•San Jose, CA

20h•$39

About The Position

The Lead Facilities Technician position is responsible for overseeing the day-to-day maintenance, repair, and operations of company facilities. This role serves as a working lead, coordinating the efforts of facilities staff while also performing hands-on maintenance tasks to ensure a safe, functional, and well-maintained environment and ensuring compliance with safety, regulatory, and organizational standards.

Requirements

High school diploma or GED required; vocational training or Associate's degree preferred.
Minimum 5 years of facilities maintenance or operations experience or equivalent combination of training, education and experience.
1–2 years in a lead, supervisory, or senior technician role (HVAC, electrical, plumbing, fire safety).
Experience with and working knowledge of rooftop solar systems and related infrastructure, including basic troubleshooting and coordination with solar service providers.
EPA 608 Certification, OSHA 30, or relevant trade certifications a plus.
Valid Driver’s License and a clear driving record.
Strong knowledge of general building maintenance, repair, and safety practices.
Proficiency with CMMS platforms for work order management, prioritization, and recordkeeping.
Ability to lead, coordinate, and support maintenance activities across multiple locations.
Ability to troubleshoot and resolve maintenance issues effectively.
Time management: practiced at setting priorities and managing time.
Ability to organize, prioritize, and manage multiple tasks.
Ability to communicate effectively verbally and in writing.
Ability to use computerized systems for reporting, scheduling, and tracking maintenance.
Ability to work independently with minimal supervision.
Ability to lift up to 50 lbs and perform physically demanding tasks.

Responsibilities

Leads and coordinates the daily activities of Facilities Technicians and maintenance staff.
Coordinates and supports technicians in the field based on ticket priority, ensuring urgent and high-impact issues receive immediate attention while routine work is scheduled efficiently.
With the support from the Director, reviews and triages incoming CMMS (nodaFi) tickets, assigning priority levels and allocating technician r resources accordingly.
Supports training of Facilities Technicians and provides ongoing coaching a s needed.
Monitor and manage facilities expenses and supply inventory.
Support the Director of Facilities Management in the planning and execution of departmental projects, initiatives, and strategic priorities as needed.
Utilizes the company's CMMS (nodaFi) to manage, track, and close work orders in a timely manner.
Perform and oversee preventive and corrective maintenance on HVAC, electrical, plumbing, and mechanical systems.
Conducts routine facility inspections to identify safety hazards, maintenance needs, and compliance issues.
Coordinates and monitors work performed by vendors and contractors to ensure quality and completion.
Ensures facilities remain clean, safe, functional, and compliant with regulatory standards.
Assist with space planning, office moves, and facility improvement projects.
Promotes and monitors safety practices across assigned locations.
Identifies, reports, and assists in resolving safety hazards and facility risks.
Ensures compliance with local, state, and federal safety regulations (OSHA, fire codes, etc.)
Maintains accurate records of maintenance activities, equipment inventory, and work orders within the CMMS (nodaFi) system.
Serves as a primary point of contact for facilities-related issues at assigned locations.
Communicates facility needs, priorities, and updates to management.
Assists with investigations related to facility incidents or safety concerns.
Provides reports and documentation related to facility maintenance and compliance.
Serve as primary point of contact for facilities issues in the absence of the Facilities Manager/Director.
Responds to urgent facility needs and emergencies as assigned.
Assists with special projects and facility initiatives.
Performs other duties as assigned to support efficient facilities operations.