Lead Exhibition Technical Engineer

Meow Wolf•Las Vegas, NV

82d•Onsite

About The Position

We are looking for a candidate who has a profound understanding of AVL show networks, AVoIP protocols, network controls and the physical topology that makes those systems work. A deep appreciation of automation is imperative for maintaining site flexibility. Reporting to the Exhibition Manager, The Lead Exhibition Technical Engineer works in a unique immersive arts exhibition managing areas of lighting, sound, video, projections, networking, show power, control, automation, interactive game mechanics, computer art installations, and animatronics. This role is responsible for repairs and preventive maintenance of exhibit technology, along with design and development of enhancements to ensure a robust and consistent guest experience within the exhibition. The Exhibition Technology team is tasked with operating and maintaining the exhibition daily, supporting special events, media events and contributing to new exhibit installations.

Requirements

3 to 5 years of professional experience in relevant industries, ideally working in Emerging New Media Technologies, The ideal candidate should be proficient in redesigning or the rebuilding of systems.
Candidates should consider themselves an expert with the Q-SYS ecosystem.
Entertainment Technology, Software Development, Electrical Engineering, or Professional Audiovisual trades.
Great leadership and communication skills and excellent team building skills.
You are an extremely organized project manager and process based thinker with a vision for creating robust and consistent systems.
You will have expertise in areas of electrical systems, data distribution, electronics, micro-controllers, lighting, audio, video, coding and how they work together.
The ideal candidate for this position holds a minimum of an Associate degree, is a graduate of a Technical Institute, Holds relevant Industry Certifications or has equivalent job experience.
Is competent and proficient in one or more of the following specialties: Networked Audio Protocols such as Dante Architectural Lighting Systems - Paradigm & Mosaic/Pharos TouchDesigner, Max/MSP, other Visual Programming Environments Processing, Arduino IDE, C++, Python, other Creative Programming Environments Creative Technology and Physical Computing Network Engineering Principles
A basic understanding of cloud based architectures, websockets and API integrations
Knowledge of Mosaic control consoles and programming
Reading and comprehending other people’s code; documentation and ability to adjust code.
Basic knowledge of GitHub and version controlled project management.
Has strong communication skills and ability to collaborate.
Has strong ability to self-manage and work collaboratively.
Has strong organizational and documentation capabilities.
Is highly detail oriented, meticulous, and organized.

Nice To Haves

Demonstrated competency troubleshooting and repairing embedded systems that incorporate Arduino, Teensy, and Raspberry Pi.
Advanced understanding of Max / MSP.
Advanced understanding of Touch Designer.
Show Lighting Programming, in particular working with ETC systems.
Advanced understanding of Network Engineering ; IT infrastructure.
Adept in programming languages such as Python, C/C++, JavaScript; frameworks like NodeJS, Svelte/React; and protocols like OSC, MIDI, TCP/UDP.
Familiarity with PCBs, logic circuits, schematics, sensors/components, prototyping, and layout.
Experience with projectors and media servers.

Responsibilities

Provide leadership for the team in best practices, standard operating procedures, safety related work practices as well as build and create the documentation of custom interactive artwork, objects and installations that seam together sensors, micro-controllers, computers, lights, sound, video, and various electromechanical elements that are part of the exhibition.
Coordinate maintenance staff to repair and maintain all show systems at the highest standard of quality and ensuring that documentation for maintenance and inspections are recorded using the Corporate CMMS.
Carry out installations, repairs, and upgrades on technical show equipment and systems, adhering to electrical codes, regulations, and standards.
Manage parts inventory and software backups.
Respond to and resolve any immediately solvable technical problems.
Responsible for the implementation of the expanding goals of the exhibition, including engaging with the design, creative development, programming, systems engineering, mechanical integration, fabrication, and production of new interactive exhibit elements.
Assist in training staff on new systems and end user tools.
Review and document bug reports and tech failure.
Working collaboratively with all Meow Wolf Staff within the exhibition and sister exhibitions to support team building, knowledge transfer and problem solving techniques.
Work independently and in partnership with other exhibit teams to keep the exhibition clean, safe and functional.
Update new media content and programming to exhibit devices and controllers as needed.
Install, replace, connect, configure, and test any electronic devices, parts, tech equipment, computers, etc. as needed.
Work with the Facility Maintenance team to solve any AC power problems, or upgrades.
Observe guest interactions with the exhibition to conceptualize enhancements for the guest experience.
Design and implementation of guest experience enhancements.
Document all exhibit as-builts, upgrades and changes.
Responsible for maintaining processes, procedures and best practices as related to hourly teams, including scheduling, documentation, employee relations, training, coaching and development.
Foster a team environment focused on collaborative work in the pursuit of meeting exhibition needs within a motivated and engaged team dynamic
Other duties as assigned.